Senior Director, Product Management - Crypto Payments

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities

• Develop and champion the vision and strategy for our Payments clients, incorporating business goals, customer experience vision and product engineering: Define a clear and compelling vision for the product roadmaps within our banking services, aligned with overall business objectives, regulatory requirements, brand values, and the disruption in the Payments tech space. 
• Works with client stakeholders to ensure the realization of business outcomes in working solutions 
• Track, organize and document project strategy and requirements gathering sessions, and driving projects forward 
• Actively drive the product roadmap and defines project vision for large and complex projects 
• Define and communicate interim milestones and project goals 
• Ensure all recommended payment solutions and processes comply with relevant industry regulations (e.g., PCI DSS, GDPR, local payment schemes). 
• Advise clients on best practices for fraud detection and prevention, chargeback management, and data security 
• Consult clients on the convergence of crypto in the payments space as it relates to banking, issuers, processors/CAAS and other providers in the ecosystem 
• Drive execution of Product roadmaps through agile processes working with global client and Bounteous distributed teams 
• Work independently demonstrating initiative in finishing their work in a timely and effective manner 
• Write user stories and acceptance criteria, organizing team documentation, consolidating data to implement technical aspects of a business solution, and creating user journeys 
• Coordinate implementation activities across a broad range of functions and departments 
• Understand the concept of iterative delivery and quickly realizing value for clients' users 
• Build strong relationships with client and internal team members to deliver success 
• Can create, maintain, and prioritize the product backlog for complex projects 
• Understands and identifies cross-functional dependencies and able to mitigate risks 
• Write technical tasks in consultation with Client and Bounteous architects 
• Coach and mentors other Product team members as needed, fostering collaborative spirit and team play 
• Be resourceful, with the ability to find solutions where they are not obvious 
• Develop strategic roadmaps and implementation plans for our Financial Services practice, primarily focused on the Payments tech space, integrating Experience Innovation, Martech, CRM, Data, Cloud and Product Engineering 
• Have a visionary approach in the payments space covering retail, B2B, commercial, banking and crypto, including stablecoins 
• Build and operate a plan for practice development, and GTM with clear objectives, timelines, resource requirements, and OKRs 
• Continue expansion and development of new skills, techniques, and tools for the practice domain and broader business unit 
• Collaborate cross-functionally within our organization, advocating for best-in-class AI first solutions  
• Partner effectively with teams across Experience Design, Marketing Technology, Platform Engineering, Cloud, Data & AI to ensure alignment and successful execution of initiatives, championing the voice of the customer and fostering a culture of innovation and effective platform utilization. 
• Drive thought leadership by owning point of views as those relate to Bounteous GTM and target addressable market 
• Support Customer Success and Business Development teams on growth pursuits, representing industry and thought leadership 
• Mentor, coach and supervise practice resources as the setup grows 

Preferred Qualifications

• BS/BA in relevant program, or equivalent work experience 
• 15+ years of experience in payments consulting, payment integrations, credit cards, crypto, across several roles within either or more of consulting, systems integration, financial services or FinTech industry. 
• Familiarity with multiple functional suites and software packages for requirements (JIRA, Azure DevOps, etc.) 
• Familiarity with APIs, data integration, and system architecture related to payments and associated functions 
• Deep knowledge and experience with multiple SDLCs such as Agile, Scrum and traditional waterfall 
• Strong knowledge of the above noted Industry domains 
• Strong foundation in core Product Management skill sets 
• Worked on multiple teams and projects simultaneously 
• Experience working with globally dispersed teams 
• Exposure to a wide variety of platforms that include: Adobe, Drupal, Magento, and/or Shopify 
• Strong written and verbal communication skills 
• Strong skills in MS Word, Excel, and PowerPoint are great assets 
• Digital agency experience is a plus 
• Willingness to travel 25-50% of the time 
• Interested? 
• Check out our website at www.bounteous.com.