At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.
Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.
As a Senior Executive Assistant to the Group Head, Technology & Operations, the day-to-day activities will be critical to building stakeholder confidence and upholding the standards of operating responsibly. We are looking for an organized, efficient self-starter with the ability to effectively prioritize and operate in a fast-paced, ambiguous environment. You are a masterful problem-solver, enjoy being highly organized and have exceptional communication skills across all mediums. You also have an excellent ability to build and maintain business relationships and help drive accountability.
You’ll be responsible for:
Calendar & Meeting Coordination: Manage the CTO’s calendar, ensuring optimal scheduling for technology reviews, cross-functional team meetings, and executive discussions. Anticipate needs and proactively adjust schedules in a fast-paced fintech environment.
Product Lifecycle Support: Track key milestones and deadlines for the CTO. Ensure that the CTO is briefed on upcoming deadlines and decisions and help maintain the timing of routine meetings.
Stakeholder Management: Act as a liaison between the CTO, Tech teams, and external stakeholders (partners, vendors, clients) to ensure smooth communication and alignment across product initiatives.
Documentation & Presentations: Assist in preparing detailed documentation, decks for strategy meetings, presentations, and internal reports. Ensure all technology-related communication is clear and well-organized.
Event & Meeting Planning: Organize internal technology team meetings, external technology presentations, and industry events. Coordinate logistics, prepare agendas, and follow up on action items.
Data & Metrics Tracking: Support the CTO by tracking metrics, gathering feedback from user testing, and generating reports to inform decisions. Manage key data and insights for easy reference and strategic planning.
Communication & Correspondence: Handle day-to-day correspondence on behalf of the CTO, including mass emails, meeting requests, and follow-ups. Ensure that communications are timely, professional, and reflect Interac’s objectives.
Travel & Expense Management: Arrange travel for the CTO, manage budgets, and process expense reports.
Proactive Problem-Solving: Anticipate the needs of the executive and organization, identifying and solving potential issues before they arise.
Strategic Support: Provide high-level assistance in business decision-making by preparing for and participating in strategy sessions, contributing insights to key business initiatives.
Confidentiality and Discretion: Handle sensitive information and high-level communications with utmost confidentiality and professionalism.
Tech-Savvy: Proficiency in executive scheduling tools, CRM platforms, and data management systems, alongside advanced MS Office skills.
Strong Written and Verbal Communication: Excel in corporate communication, with the ability to represent the executive effectively in all internal and external correspondence.
Cultural Fit and Representation: Embody and promote the company’s values, acting as an ambassador for the executive within the organization and externally.
Adaptability: Thrive in a fast-paced, product-driven company where priorities may shift rapidly, requiring quick thinking and flexibility.
You bring:
A minimum of 10+ years as an executive assistant/administrator and/or Business Manager to an executive.
Strong analytical and problem-solving skills and an ability to present clear, concise, and effective solutions.
Critical thinking and rely on experience and judgment to plan and accomplish goals.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
Proficiency in project management tools (Asana and Jira) with ability to manage both day-to-day tasks and long-term strategic projects (all hands, product demos), ensuring smooth coordination and timely execution.
Strong communication skills, both verbal and written, with the ability to collaborate and build relationships with key stakeholders.
Ability to quickly learn and understand complex product-related terminology, features, and roadmaps.
Meticulous attention-to-detail and excellent time management and organizational skills.
Expertise in social media and collaboration tools like LinkedIn.
The ability to handle stressful situations with measured calmness and decisiveness.
Exceptional common sense, maturity, discretion, and the ability to maintain confidentiality.
Ability to remain calm under pressure and make quick, effective decisions in high-stress or urgent situations, ensuring seamless operations during unexpected challenges.
Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:
- Canadian criminal record check;
- Public safety verification;
- Canadian ID cross-check;
- 5-year employment verification;
- Education verification; and
- If applicable, Credit Inquiry and Social Media Check
How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:
Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.
Core Values: They define us. Living them helps us be the best at what we do.
Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.
Education: To ensure you are the best at what you do we invest in you
Please be aware of certain individuals fraudulently using Interac Corp.’s name and logo to offer fictitious employment opportunities. Interac Corp. will never ask, solicit, nor accept any monies in exchange for employment opportunities. Any such offers of employment are fraudulent and invalid, and you are strongly advised to exercise great caution and disregard such offers and invitations.
Please note that under no circumstances shall Interac Corp. be held liable or responsible for any claims, losses, damages, expenses, or other inconveniences resulting from or in any way connected to the actions of individuals performing such fraud. Further, such fraudulent communication shall not be treated as any kind of offer or representation by Interac Corp. or its subsidiaries and affiliates.
