Summary:
The Senior People Development Facilitator reports to the Director, People Development. The role includes performing training needs assessment, design & develop courses, deliver programs and support learning implementation related to leadership, management, and soft skills programs.
This role is Hybrid, a candidate will be required to travel to either the Marlton, NJ office OR Conshohocken, PA office.
Essential Job Duties and Responsibilities:
Work with the Director, People Development to conduct training needs assessment.
Work with the Director, People Development to design and develop new training programs based on the needs identified.
Work with Director, People Development and the LMS team to maintain courses on LMS.
Manage and facilitate leadership, management, and soft skill programs in both virtual and in-person classrooms.
Assess the success of development plans and help employees make the most of learning opportunities.
Ensure timely communication happens with Management and within the People Development Department.
Provide timely reports as needed or requested.
Provide insights to the Director, People Development, and the People Development team on new trends in the Learning & Organizational Development field.
Take up performance coaching assignments as and when needed.
Assist recruiting and interviewing potential candidates.
Contributes to reviewing new courses created by trainers.
Facilitate events both virtually and in-person whenever required.
Support the People Development team to assess vendors related to training/learning technologies and platforms.
Comply with all company policies and procedures.
Maintain regular and punctual attendance.
Other Job Duties and Responsibilities:
Performs other related duties as assigned
Travel up to 35% for this role
Supervisory Responsibilities:
This position is an individual contributor with no direct reports but may provide guidance, leadership, or training to others.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Strong presentation and facilitation skills
Excellent organizational and time management skills, with the ability to effectively plan, prioritize, and manage tasks and responsibilities within a given timeframe
Outstanding written and oral communication skills are essential for forming credible relationships with ease
Strong analytical and problem-solving skills, with the ability to apply critical thinking to complex issues
Strong attention to detail and ability to meet deadlines
Proficient with Microsoft Office Suite or related software
Education and/or Experience:
Bachelor’s Degree from a Four (4) year College or University and eight (8) years of Learning & Organizational Development required
Master’s degree preferred
Certificates, Licenses, Registrations:
Preferred:
Certificate for Talent Development Professionals
SHRM Certified Professional
Any Personality Profile certification – DISC/MBTI
Work Complexity:
Problems and issues faced are difficult and complex, and may require understanding of broader set of issues. Problems typically involve consideration of multiple issues and understanding of the financial/mortgage industry. Problems are typically solved through drawing from prior experience and analysis of issues.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment and in typical corporate classrooms which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.
Equal Employment Opportunity:
The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Americans with Disabilities Act:
Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.
Job Responsibilities:
The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.
