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Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.
Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.
Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.
Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on G2. We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.
About the roleAs a Senior Full Stack Engineer at OpenPhone, you will spend a majority of your time designing and delivering end-to-end product experiences that drive growth - from frontend interfaces to backend integrations. Beyond your technical work, you may also lead a small squad or initiative, collaborating closely with a Growth PM to rapidly prototype, experiment, and iterate. You might also spend time providing technical guidance, code reviews, and design, and delivering small/medium size experiments and features end-to-end across the stack.
- Partnering closely with a Growth PM to design and run experiments across the product surface area (e.g. onboarding flows, signup funnels, upgrade paths) that improve activation, conversion, and expansion.
- Owning end-to-end implementation of growth experiments and features, from frontend UX changes to backend wiring, instrumentation, and integrations, with a focus on speed, iteration, and clear business outcomes.
- Improving our attribution, analytics, and experimentation capabilities so we can trust our data, understand how customers find and use Quo, and confidently double down on the highest-impact opportunities.
In any of these areas, you'll have the opportunity to tackle impactful challenges and help build product experiences and supporting systems that directly drive growth for a rapidly scaling business.
- Our backend is built on Node using Typescript.
- We use Kubernetes on AWS to orchestrate our infrastructure setup and deployment.
- The overall architecture is event-driven microservices with RabbitMQ at the center of it.
- We use a variety of databases for different purposes: Postgres, Mongo, Elastic, and Redis.
- Observability Tools: Datadog
- Other Tools: Figma, Linear, Notion, and Slack
About you
- Strong experience with Typescript across both frontend and backend, including React on the frontend and Node on the backend, or equivalent experience with similar technologies and a strong willingness to ramp up on our stack.
- Comfortable working across the stack: you can implement product changes end-to-end, from UI through to APIs and data access, and you understand how your changes interact with existing systems and services.
- You take ownership of your work and understand the importance of communication. You hold yourself to a high standard and help empower others to do the same, especially in fast-moving, experiment-driven environments.
- You are intentional about how your work impacts customers, the business, and your teammates. You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs between speed, UX quality, technical soundness, and measurable outcomes.
- You are curious. You seek to understand the 'why' behind growth, onboarding, and attribution problems so that you can better plan and build the 'how'. You support your teammates and customers through the continuous pursuit of knowledge and you're excited to learn from experiments and data.
- Your code is a pleasure for your teammates to read and understand and you strive to ensure it is readable, testable, and maintainable. When working in the codebase, you leave things better than you found them, even when iterating quickly on MVPs and growth experiments.
The annual base salary range for this position in Canada is $172,000 - $202,000 CAD, plus equity and benefits. This range is designed to align with market rates in areas where we are actively recruiting across the US and Canada.
The range displayed reflects the target for new hire salaries, and within this range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
Who we areAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote #PostLI
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
