Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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How You Will Contribute:
Reporting to the Senior Manager, Hardware Engineering, you will play a key role as a member of the Core Lifecycle Management team that supports packet optical products at Ciena.
You will
- Lead investigations and analyze key field failures, identifying the root causes of issues, and implementing effective mitigation strategies.
- Collaborate with cross-functional teams to identify and address quality issues.
- Identify replacement parts or devise strategies to address component-related issues.
- Participate in the hardware design process for artwork changes both for mitigation and cost reduction activities.
- Make process contributions towards the improvement of product field quality across multiple products.
The Must Haves:
- Degree in Electrical Engineering or equivalent with 5+ years’ experience working in hardware design
- Proven track record of supporting and troubleshooting hardware issues in production and/or manufacturing environments
- Extensive experience in design validation with a focus on lab measurement techniques and test equipment
- Keen ability to parse component datasheets and extract design and verification criteria
- Able to prioritize and handle multiple tasks simultaneously.
Assets:
- Able to work well both in a team and independently.
- Excellent interpersonal, communication and teamwork skills to facilitate strong relationships with cross functional groups.
- Able to coordinate with and/or direct other team members to achieve results.
- Knowledge of automation/scripting techniques to enhance test effectiveness
Pay Range
The annual pay range for this position is $77,500 - $164,500.
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena Ottawa, Ontario, CAN Office
385 Terry Fox Dr, , Ottawa, ON , Canada, K2K 0L1
