Job Description:
We are Omnissa
Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.
Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.
What is the opportunity?
As a Senior Information Systems Engineer, you will be a member of the Omnissa Client Services team and will be part of a collaborative environment that cares about the services built, implementation for Omnissa staff, and the impact on the user experience. his position will be with our Omnissa IT team working on Mobile Device Management (MDM), Digital Employee Experience (DEX) and Intelligence tools. Here is a breakdown:
- Work with a team of global IT administrators to maintain the corporate instance of Workspace ONE Suite of applications including:
- Workspace ONE Unified Endpoint Management (UEM) platform
- Workspace ONE Experience Management
- Omnissa Freestyle Orchestrator
- Omnissa Intelligence
- Workspace ONE Tunnel
- Work with Dell / Google / Apple Engineering when facing issues that need escalation
- Test new Dell / Apple systems for Omnissa colleagues and create hardware standards for recommended use
- Work with other Windows / Macintosh / Linux / iOS / Android administrators to create new workflows, experiences and deliver quality services to our colleagues
- Create and build application packages for Workspace ONE UEM. Add, remove, and modify applications, profiles, scripts and systematic configurations
- Use Apple Business Manager to add new volume purchase program (VPP) applications and move around Macs for Device Enrollment Program (DEP)
- Assist with the day-to-day activities around application onboarding to Workspace ONE, Windows / macOS Device Administration using Unified Endpoint Management Tool, and Application deployment and Administration
- Provide regular feedback about the product to improve the products sold and used by Omnissa
- Use Workspace ONE Experience Management to identify experience issues and create automations for pro-active resolution
- Work on IT Operation escalations and attend the Escalation bridges to provide quick resolutions and work on the projects which improve the user experience.
- Dive deep to understand all layers of the services technology stack. Document the architecture, deployment, configuring and managing Workspace ONE UEM
What will you bring to Omnissa?
As candidate for this role, you will be capable in the following areas:
- Showcasing your expertise in end-user computing technologies, such as Workspace ONE UEM and Dell / Mac Management as a service, would be a key success factor in your role
- Initiating goals of the specialized issues in a brief period and work towards alleviating the recognized issues with a changeless fix
- Collaborate with various Information Technology teams to improve the quality of the services and innovate the user experience
- Create and maintain powershell and z shell scripts used for deployment
- Coaching and supporting cross-functional teams in managing products implemented for Omnissa colleagues
Location: Atlanta, GA or Remote - USA
Location Type: Hybrid, if located within 90 minutes of Atlanta office, otherwise Remote
Travel Expectations: None
Education: Bachelor’s degree computer science preferred, or equivalent combination of education and relevant professional experience.
Compensation: The typical base salary for this role is between USD $114,600 – $152,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors. In addition to competitive compensation, Omnissa offers a variety of benefits such as employee ownership, health insurance, 401k with matching contributions, disability insurance, paid-time off, growth opportunities, and more.
What is leadership like for this role? What is the structure and culture of the team like?
The hiring manager for this role is the leader of the Digital Enablement team. His background includes architecting and implementing enterprise-level security and risk management solutions. For many years as a software engineer, he excelled in process improvement, systems development, and systems integration. Currently, he leads this team of globally placed staff to maintain the corporate instance of Workspace ONE Access, UEM, Intelligence, Experience Management and the multi-factor authentication solution. He encourages independent and innovative thinking to accomplish the team's set goals. He wants people that work well with a team and are self-motivated to complete assigned tasks. The team is made up of technology professionals based in United States, Bulgaria and India. We interact with coworkers and vendors all over the world to maintain our systems. The team works flexible hours, arranging schedules to fit their needs, all while ensuring full coverage for the systems we manage.
Omnissa is an Equal Employment Opportunity company and Prohibits Discrimination and Harassment of Any Kind:
Omnissa is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Omnissa are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Omnissa will not tolerate discrimination or harassment based on any of these characteristics. Omnissa welcomes applicants of all ages. Omnissa will provide reasonable accommodations to applicants and employees who have protected disabilities consistent with local law.
This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.
