Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
The Senior IT Business Analyst will be responsible for extensive business analysis support of Starr Companies Underwriting applications. The Candidate will work closely with the Product Owner, Technical Lead and other IT BA to contribute to the product strategy on any number of challenging initiatives. This will require in-depth analysis of user requirements, build Features / User Stories using Agile/Scrum, provide mockups, data mappings, coordinating integration points and assist in testing as needed. Candidate should be well versed in the Agile approach. Often this requires a hybrid approach when complex projects require work from external partners and internal development teams as well. Additionally, the candidate will provide maintenance and support of assigned production application, interact with stakeholders at many levels of the organization, from analysts to senior management across multiple departments.
Key Responsibilities:
- Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions for complex projects.
- Identify and communicate risks & issues, and propose risk mitigation options, considering business implications.
- Develop expertise in the functionality, operation and integration points of the assigned application.
- Collaborate with product owner to analyze and prioritize business requirements, ensuring alignment with strategic objectives and stakeholder needs
- Provide data driven insights and detailed documentation to support informed decision-making and effective backlog management.
- Conduct and lead requirement gathering sessions independently, ensuring all stakeholders inputs are captured and documented comprehensively.
- Utilize visual aids such as flowcharts, diagrams, and wireframes to effectively communicate complex requirements and enhance stakeholder understanding.
- Create mockups using Balsamiq for review with Stakeholders, Business SMEs and use by the Delivery team.
- Proactively communicate risks, dependencies and status updates to the product owner, management enabling timely decision making without dependency or additional follow ups.
- Maintain clarity and consistency in all interactions, actively addressing questions or concerns to promote transparency and mutual understanding within the team.
- Collaborate closely with the technical lead to analyze and design solutions for technical requirements.
- Work with Product Owner, Technical Lead, Stakeholders and Business SMEs to document process flows for functional improvements and enhancements.
- Develop unambiguous user stories using the “Given-When-Then” Format. Ensure clear acceptance criteria that align with business requirements and facilitate seamless implementation.
- Maintain robust change control mechanism to evaluate and manage new requirements preventing scope creep while safeguarding project timelines, budgets, and deliverables.
- Create data mapping documents to define integrations with external / internal systems
- Troubleshoot 2nd level production support issues and manage production support tickets in ticketing system.
- Plan and facilitate user acceptance testing with business stakeholders to obtain user acceptance test signoff
- Demonstrate self-motivation and accountability by taking full ownership of assigned tasks.
- Demonstrate respect through actions, address conflicts constructively.
- Promote open communication, encourage team members to share their thoughts without the fear of judgment.
- Maintain calm and focus on a fast-paced environment while effectively managing multiple priorities simultaneously.
Skills/Experience Required:
- Minimum 5 years' experience in working with Agile teams for writing user stories and iterative development (sprints).
- Minimum 5 years' experience in working with Agile project methodology.
- Minimum 2 years’ experience as a Senior IT Business Analyst, insurance data analyst or similar role in the Commercial P&C industry.
- Experience with SQL/data reporting tools preferred.
- Critical thinking and problem-solving skills.
- Excellent oral and written communication skills.
- Intellectual curiosity and desire to seek new challenges.
- Self-motivation and prioritization of tasks & actions to hit deadlines according to business priorities.
- Experience handling 2nd-level production support issues.
- Proficient in the use of MS Azure Devops, MS Office/MS Visio products.
- Able and willing to handle multiple tasks and shifting priorities in a fast-paced environment.
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Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.
