Senior Logistic Support Analyst

Location: Ottawa, Canada

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

For decades, Ottawa has been a global technology leader. Today, Canada’s capital holds one of the brightest and most diverse technological ecosystems in North America. Voted as Canada’s best place to live 2017 by Maclean's, Ottawa offers a low cost of living with a high quality of life. The Thales Ottawa office has been a major supplier and long-term trusted partner to DND, enabling the Canadian Armed Forces and the Canadian Coast Guard to achieve mission success.

This is for a hybrid role in Ottawa ON. Note this role can be hired in Halifax, NS or Victoria, BC.

Position Summary
We are seeking a Senior Logistic Support Analyst (LSA) to join our Integrated Logistics Support (ILS) team. This role supports the AJISS contract for the Royal Canadian Navy’s Arctic and Offshore Patrol Vessels (AOPV) and Joint Support Ship (JSS) programs. The Senior LSA will validate logistic support deliverables, maintain the Logistic Support Analysis Record (LSAR), and ensure alignment with the Technical Data Package (TDP). A high priority will be developing training and mentoring programs to build internal staff capability in ILS methods and tools. The position reports directly to the LSA Manager and works closely with the TDP Manager.
Key Areas of Responsibility 
The Senior LSA will assess the accuracy, completeness, and quality of analyses, reports, and technical data, identify gaps or deficiencies, and recommend corrective actions. They will update and maintain the LSAR to ensure data integrity and consistency with the TDP and system configurations. Training and mentoring of internal staff will be a high priority, requiring the candidate to develop structured training material and programs. The Senior LSA will report directly to the LSA Manager and work closely with the TDP Manager to integrate deliverables across both functions.
•    Review and validate logistic support deliverables submitted under the AJISS contract.
•    Assess accuracy, completeness, and quality of LSA reports, technical analyses, and data.
•    Identify gaps or deficiencies and recommend corrective actions.
•    Update and maintain LSAR data to ensure alignment with the TDP and current system configurations.
•    Collect, organize, and analyze data to support activities such as Maintenance Task Analysis, Level of Repair Analysis, Spares Analysis, and Provisioning Documentation.
•    Attend Equipment Design Reviews and Technical Interchange Meetings as required.
•    Review vendor documentation to identify maintenance and support requirements.
•    Prepare and deliver Maintenance Plans, Preventive Maintenance Schedules, and Instructions.
•    Develop and deliver training programs and materials to mentor and train internal staff in ILS.
•    Support the development of User Manuals and training material for external stakeholders.
•    Contribute to technical proposals and life cycle program plans.
•    Apply cost modeling and level of repair analysis to recommend spare parts solutions.
•    Generate ILS data deliverables (CDRLs / SDRLs).
Basic Qualifications
•    Degree/diploma in Engineering or Technology, or equivalent military/industry background in logistics support. 
•    Minimum 10 years of experience in Logistic Support Analysis and sustainment management, ideally on DND, RCN, or CCG programs, or in naval/marine/shipbuilding environments.
•    Advanced expertise in logistics and reliability analysis methods (LSA, MTA, RAM, FMECA, LORA).
•    Proficiency with LSA and supportability tools such as OmegaPS LSAR Database, Windchill Risk and Reliability, MIL-HDBK-217, WQS Prediction, WQS OpSim, WQS FTA Lite, and FMEA.
•    Experience with Defence Resource Management Information System (DRMIS)
•    Above average proficiency with Microsoft Office applications.
•    Strong analytical skills with attention to detail for quality assurance and validation work.
•    Ability to identify gaps in technical data and recommend practical resolutions.
•    Strong communication and collaboration skills for working across internal teams.
Preferred Qualifications
•    Experience mentoring, training, or leading junior staff in an ILS environment.
•    Prior experience on large-scale In-Service Support contracts for naval or defence programs.
•    Familiarity with Canadian Armed Forces and Department of National Defence policies, standards, and approval processes.
•    Knowledge of Canadian Forces Technical Orders (CFTOs), government technical publications, and S1000D/IETM specifications.
•    Working knowledge of SAP or other enterprise resource planning systems.
•    Bilingual proficiency (English and French) considered an asset.
•    Certification in Reliability, Maintainability, or Supportability Engineering is an advantage.
•    Experience with maintenance management systems (e.g., Maximo).
•    Experience maintaining LSARs and TDPs for large-scale naval or defence programs.
•    Knowledge of configuration management principles and asset management
•    Background in supporting operational naval systems and equipment.
Physical Demands
•    Predominantly office work but may be required to work in dockyards and onboard Naval ships
 

What We Offer

• Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following:

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave.

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between Total Target Cash (TTC) 114,947.20 – 143,684.00 CAD Annual.
This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including – but not limited to – the employee’s career path history, competencies, skills and performance, as well as the company’s annual salary budget, the customer’s program requirements, and the company’s internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.
We use artificial intelligence–enabled tools as part of our recruitment process to support activities such as candidate discovery, résumé matching, and interview scheduling. These tools may help screen and assess applications and recommend potential matches based on the requirements within the job description.  All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters. Artificial intelligence does not make hiring decisions on our behalf.

Thales provides an extensive benefits program for all full-time employees working 24 or more hours per week and their eligible dependents, including the following: 

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well-Being program.

• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period.

• Company paid holidays, vacation days, and paid sick leave. 

• Voluntary Life, AD&D, Critical Illness, Long-Term Disability.

• Employee Discounts on home, auto, and gym membership.

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.