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Staffbase

Senior Marketing Operations Manager

Posted 3 Days Ago
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In-Office
Toronto, ON
Senior level
In-Office
Toronto, ON
Senior level
The Senior Marketing Operations Manager will oversee marketing tech operations, support campaigns, analyze performance, and enhance process efficiency across teams.
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About Staffbase

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

Staffbase is looking for a Senior Marketing Operations Manager to help scale our global operations. This role is central to how we run marketing, from the systems we use to the processes that connect our work to revenue. You’ll support key parts of the tech stack, execute operational projects end to end, and support both central and regional teams with structure, insight, and solutions.

We’re looking for a detail-oriented team member who moves confidently across platforms, understands the demands of revenue marketing, and brings a data-driven mindset to problem-solving. You should be comfortable navigating complexity, anticipating needs before they’re raised, and building systems that scale.

What you’ll be doing

  • Proficiently operate our marketing tech stack: HubSpot, Salesforce, 6sense, Tableau. Ensuring clean data, connected systems, and usable reporting
  • Execute operational support for campaigns and programmes, ensuring scalable and repeatable processes across teams and regions
  • Build reports and dashboards across our tech stack that help teams understand performance and make better decisions
  • Partner with stakeholders across Marketing, Sales, Ops, Analytics, and regional teams to align goals, timelines, and execution
  • Spot gaps, bottlenecks, or inefficiencies and proactively work to fix them
  • Support the balance between global consistency and regional nuance
  • Take ownership of executing cross-functional projects from start to finish

What you’ll need to be successful

  • Strong experience with HubSpot, Salesforce, 6sense, and Tableau, not just using them but knowing how to get the most from them
  • A clear understanding of revenue marketing, demand generation, ABM, and how marketing connects to pipeline and growth
  • A proactive mindset. You anticipate needs, flag risks early, and solve problems without being asked
  •  Strategic doer who balances high-level thinking with hands-on execution, prioritizing tasks effectively to focus on what moves the needle most
  • Simplify complex technical details and present them in a clear and concise style for executive-level audiences.
  • Excellent stakeholder management. You know how to influence, prioritise, and keep things moving
  • High level of proficiency across marketing operations. You’re confident across platforms, data, and process design
  • You work quickly, communicate clearly, and are comfortable in fast-changing environments
  • You are dynamic and comfortable moving quickly and navigating the complex nature of a scale-up

What you'll get

  • Competitive Compensation - we offer attractive salary packages, including a Long Term Incentive Program
  • Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of $1608 
  • Recharge - 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August to enjoy a summer break (Recharge Fridays)
  • Wellbeing - Monthly Wellbeing Allowance ($40 USD), from fitness to mental health, hobbies to relaxation
  • Support - we’re offering a 401(k) plan with company match and health plans, including dental & vision. Parents can get 12 weeks of paid parental leave
  • Volunteer Day - you’ll get one day off per year for supporting a social project

Top Skills

6Sense
Hubspot
Salesforce
Tableau

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