This is a remote role but the location requirement is that you reside in: Seattle, Washington
What you'll do
We're looking for a results-driven, highly motivated Named Account Executive to join our Enterprise Account Team and work with some of the largest companies in North America. This key role will manage a select portfolio of 20-30 enterprise accounts, each with annual revenues ranging from $1B to $25B. You'll be at the heart of Cloudflare's Go-To-Market (GTM) strategy, directly contributing to the expansion of our customer base and revenue.
In this role, you will leverage the combined strength of all Cloudflare functions to position us as a strategic partner in our customers' digital transformation journey. You'll be responsible for delivering tailored solutions and engagement strategies that exceed expectations and drive growth. As the key point of contact for senior decision-makers, including C-level executives and technical leaders, you'll foster lasting business partnerships built on mutual success.
Enterprise Account Team Core Values:
- Be Successful: Success comes from hitting your goals on a consistent basis. Have a plan for "how" you'll hit your goals and evaluate often; that way you always know where you stand. Be in a position and ready to demonstrate your plan for success.
- Provide a Premium Customer Experience: Solutions, Empathy, Proactiveness, Anticipation of needs, Company Support, Creativity, and Urgency to Deliver Value are core principles of a Cloudflare Strategic Account Experience. Give your customers a level of service that is unmatched in the industry.
- Be Brilliant in the Basics: The hallmark of a high performance team is their willingness to commit to Brilliance in the Basics in all aspects of their roles. Forecasting, SFDC Disciplines, Pipeline Management, Account Engagement, Negotiation, Closing, and Depth of Cloudflare Knowledge are the basic skills that make a Strategic Account Executive successful.
- Make Bold Decisions: Operating with the largest companies in the world is a "game of inches". Often the Enterprise Account Executive will have to make strategic decisions on engagement, terms, and support. These decisions should be made by the AE who is closest to the issue and most affected by it. Top down management of accounts is outdated because of the speed of today's business. If execution presents risk, Seek the advice of leaders when and where you need it.
- Be a Team Player: We are all individually accountable to our goals, but we operate as a team. No one person has all the answers, but collectively the knowledge, experience, and acumen of the team is deep. Be the person who actively seeks to assist the team, shares knowledge, and extends your personal network. We are successful when we are all overachieving as a group.
Additional responsibilities will include:
- Proactively manage and grow a portfolio of assigned Enterprise level clients.
- Close new and expansion business monthly, quarterly, and annual basis, meeting or exceeding assigned quota.
- Manage customer relationships and assume ownership of deadlines and deliverables to ensure Cloudflare is correctly positioned to win business.
- Develop C level and Decision Maker relationships within accounts for the purpose of establishing strategic alignment to customer's transformative objectives.
- Develop pipeline by maintaining a high level of activity/outreach directly and indirectly, deeply understanding the customers goals and objectives, and analyzing where Cloudflare can add value.
- Maintain accurate forecasts and report to the sales leader on the status of New and Expansion opportunities for weekly sales meetings. Leverage MEDDPIC framework in SFDC document weekly progress.
- Accountable to reverse closure steps and establish jointly owned timelines with Customers. Understand the purchasing process fully and be able to document progress against required steps to closure.
- Organize and deliver executive level presentations, proposals, commercial terms with Customers.
- Leverage the Executive Briefing Center and process to establish key sponsorships and support of accounts with Cloudflare Executives.
- Build and maintain relationships with channel partners to establish joint value propositions and Customer value.
- Participate in team meetings and deliver GTM guidance on how to better partner with accounts.
Examples of desirable skills, knowledge and experience
- 6+ years of experience coupled with proficiency in Cloud Networking and Security Technology with industry awareness.
- Demonstrated track record of meeting and exceeding quota.
- Expert Sales Acumen (Discovery, Position, Compete, Negotiate, Close, Expand).
- Ability to lead a multidisciplinary team over a long term account horizon.
- Able to identify key players in organizations and possess the ability to convert business issues into solutions.
- Comfortable selling to obtain new business or expand existing business. Strong closing skills are essential.
- Ability to build meaningful relationships quickly.
- Someone who acts with integrity and honesty in all situations.
- Be able to demonstrate a positive attitude internally and externally.
- Expert at building rapport and owning the room.
- Aggressiveness in execution and planning.
- Ability to take successes and challenges in stride.
- Discipline to work w/o instant gratification.
- Someone who is bold in their actions and never satisfied with complacency.
- A strong will and fortitude to work a plan in the face of challenge.
- A business professional who loves the sales profession.
Compensation
- For Washington State based hires: Estimated annual Salary of $269,000-$329,000.
This role is eligible to earn incentive compensation under Cloudflare's Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
