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Atlassian

Senior Product Manager, Multi-Product Onboarding

Posted 2 Days Ago
Remote
Hiring Remotely in San Francisco, CA
Senior level
Remote
Hiring Remotely in San Francisco, CA
Senior level
Lead the Multi-Product Onboarding strategy at Atlassian, enhancing customer onboarding experiences and driving product engagement through collaboration with cross-functional teams.
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Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
About the Role:
Atlassian is seeking a dynamic Senior Product Manager to lead the Multi-Product Onboarding. This role is pivotal in driving the strategic direction and execution of onboarding experiences across Atlassian's suite of products. Onboarding will allow us to tailor the customer's product experience based on who they are and their job-to-be-done, thereby reducing time to value, building habitual use, and driving paid seat expansion.
Key Responsibilities:

  • Strategic Leadership: Define and execute the product strategy for Multi-Product Onboarding, driving co-product MAU across Atlassian's portfolio.
  • Customer Experience: Develop tailored onboarding experiences that reduce time to value, foster habitual use, and drive purchase and paid seat expansion.
  • Cross-Functional Collaboration: Work closely with design, engineering, and marketing teams to deliver seamless onboarding experiences that highlight high-value features and drive engagement.
  • Metrics and Analysis: Establish and track key metrics for Onboarding and Engaged Instances measure success and inform future strategies.
  • Innovation: Lead the conceptualization of multi-product onboarding workflows, ensuring a cohesive and intuitive user experience across products.


Qualifications:

  • 5+ years experience in product management, preferably in SaaS or technology environments; bonus points with prior PLG/self-serve onboarding experience.
  • Strong analytical skills with a data-driven approach to decision-making.
  • Excellent communication and collaboration skills, with the ability to influence cross-functional teams.


Join us in shaping the future of Atlassian's product ecosystem and making a significant impact on our customers' journey.
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $162,000 - $216,000
Zone B: $145,800 - $194,400
Zone C: $134,500 - $179,300
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Our perks & benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .

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