Commonwealth Bank
Senior Product Manager - Onboarding, Access and Origination, Digital Domain
- Permanent Full Time Opportunity
- You are passionate about creating market leading digital experiences to positively drive engagement with customers.
- You deeply understand digital security, identity verification, and onboarding customer experiences.
- You proactively lead the planning and running of strategic initiatives, working across the domain and other lines of business to deliver digital solutions on time and on budget.
- You’re comfortable in being the single point of contact for strategic initiatives and requests that have impact across multiple functions, proactively providing input and coordination as required.
- You are tenacious and an excellent communicator, aligning stakeholders beside you to successfully deliver new and innovative propositions to market using the latest technology.
- Join us as we build the next evolution of our exciting and market-leading digital channels, all delivered seamlessly through brilliant digital customer experiences.
Your Team
Within Retail Banking Services (RBS) the Digital Domain drives the strategy and delivery behind CBA’s market leading CommBank app, and its desktop asset Netbank, delivering an integral service and brilliant experiences to over nine million digitally active customers.
Your impact and contribution
As the Senior Product Manager, you will be an experienced professional who is driven by a desire to execute on the vision to deliver exceptional digital experiences to our customers. Drawing from your strong digital delivery experience, you’re constantly pushing the boundaries to help deliver outcomes that fundamentally shift the customer experience and unlock more value. Your passion for and ability to solve complex problems is key to delivering these high-quality solutions to market.
You have a high tolerance for complexity and ambiguity coupled with the resilience and tenacity to see things through.
You have experience working in a fast paced, agile environment and use leading practices with an appreciation for the value of continuous delivery and user testing.
Here, you’ll collaborate with the best engineers in the country that emphasise open communication, quality work and a culture of excellence. And your hard work will pay dividends, being able to tap into flexibility, great rewards and the ability to drive your own career growth, knowing you’ll have our support every step of the way.
See yourself in our team
We are here to build world-class experiences for our customers that go beyond design to improve the financial wellbeing of each user. As someone who naturally balances product strategy, deep thinking with imagination and design, you’re a natural for coming up with great ideas. As a team we’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge and continuous improvement. Innovation, passion and creativity shape our culture.
We’re interested in hearing from an experienced digital product professional with relevant skills and experience including:
- Creating, and driving digital product strategies and roadmaps
- Introducing and driving techniques and frameworks that enable digital product teams to scale and grow their impact
- Knowledge of building digital experiences to manage digital security, identity verification and onboarding customers.
- A strategic professional with proven leadership, influencing and facilitation capabilities, and can work with varying contexts and problem spaces
- Excellent analytical capability, with experience in translating digital data into meaningful insights against the Crews Objectives and Key Results
- Strong organisational skills with the ability to work independently in a dynamic, fast-paced environment
- Sound understanding of Retail Banking Services
- Strong commercial acumen, with proven experience in linking broad digital interactions with strong business benefits
- Expert written communication and presentation skills
- Effective interpersonal skills – collaboration, influencing, negotiation, conflict resolution.
- Desire and ability to roll up the sleeves and get into the detail to support our digital product squads, when needed
If this sounds like you, apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 25/04/2025
