Own the Magnet One platform roadmap across account administration, permissions, identity and access, order fulfillment, regional deployment, and internal tooling. Partner with engineering, security, sales, support, and operations teams to improve provisioning, access, administrative workflows, and regional expansion. Engage customer administrators, define success metrics, prioritize investments, and use quantitative analysis to guide platform and infrastructure decisions.
Who We Are; What We Do; Where We’re Going
Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.
Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.
With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.
If you think you would be the right person to join our team working towards this goal, we would love to hear from you!
Magnet Forensics builds the tools that help law enforcement, government, and enterprise investigators find the truth in digital evidence. Our products - including GrayKey, Magnet AXIOM, and Magnet Review - are used by thousands of agencies worldwide.
Magnet One brings our solutions together into a connected platform that helps agencies work cases faster, more collaboratively, and more securely.
AI and automation are central to how we help customers keep up with growing evidence volumes - taking on repetitive work so investigators can focus on judgment.
We're hiring a Senior Product Manager to work across the Magnet One platform. This is not a single-feature role: you'll move between product areas and the shared services beneath them, taking on the problems where cross-product thinking matters most.
What You'll Do
- Own cross-platform initiatives end to end, from discovery through launch and adoption.
- Apply AI and automation where they matter most. Find manual, repetitive steps in customer workflows and replace them with assistance people can trust and verify.
- Design for many users. Build experiences for the different people involved in an investigation, from technical specialists to non-technical stakeholders.
- Work across product and engineering teams to make capabilities consistent and reusable across the platform.
- Drive adoption, not just delivery. Define success metrics and own the experiences that move them.
- Prioritize with clarity. Write clear specs and decision memos, and make trade-offs visible.
- Be the voice of the customer. Spend time with users, run discovery, and turn feedback into testable requirements.
- Enable go-to-market. Partner with marketing, sales, customer success, and services on launches and enablement.
The kinds of Problems you'll Solve
- Making complex, multi-step workflows simpler and faster with AI and automation.
- Building shared platform capabilities that many products and teams rely on.
- Delivering products that meet strict security, privacy, and compliance expectations.
- Helping customers get more value from the tools they already use.
What We’re Looking For
- 6+ years of product management experience, with at least 3 in B2B SaaS or enterprise platform products.
- A track record of shipping platform or multi-product capabilities that other teams build on - identity, permissions, data models, APIs, or workflow engines.
- Hands-on experience shipping AI, ML, or workflow-automation features that measurably reduced customer effort or time to outcome.
- Experience with products delivered across more than one deployment model (SaaS, private cloud, on-premises).
- Strong technical fluency: you can go deep with architects on services, data flows, and trade-offs, and explain the result plainly to customers and executives.
- Evidence of moving adoption metrics, not just shipping features - onboarding, activation, retention, or expansion.
- Comfort leading through ambiguity and influence across engineering, design, and go-to-market teams without direct authority.
- Clear written communication: specs, decision memos, and roadmaps people actually read.
- Ability to work in a regulated, high-trust domain where accuracy, auditability, and privacy matter.
Nice to Have Skills
- Background in digital forensics, law enforcement, public safety, legal tech, or eDiscovery.
- Experience with government security and compliance programs (e.g., CJIS, FedRAMP).
- Experience with LLMs or agentic workflows, especially where explainability and human review are required.
- Experience with platform foundations such as identity, permissions, or licensing.
What Success Looks like
- First 30 days: Learn the platform, our products, and our customers. Spend time with users and map where their time goes.
- First 90 days: Own one or two cross-platform initiatives with clear goals and metrics, and ship a first improvement customers notice.
- First 6 months: Be the go-to PM for a set of platform-wide capabilities, with measurable gains in adoption and customer efficiency.
Compensation & Benefits
The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
$132,000 to $182,000 (CDN) a year
$130,000 to $180,000 (USD) a year
Salary range (min - max)
Position Type: Current Vacancy
Magnet is proud to offer benefits such as:
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
Indicators of Success
We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”. It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”. We want to be part of your development journey, and we’ll learn as much from you as you learn from us.
How We Work
At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.
We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!
The Most Important Thing
We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:
CARE – We care about each other and our mission to make a difference in the world.
OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.
DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.
Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.
Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.
All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.
US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Magnet Forensics Ottawa, Ontario, CAN Office
535 Legget Drive, Suite 800, Ottawa, Canada, K2K 3B8
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