MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.
We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.
We’re looking for a Senior+ Product Manager to join our Intelligence team, with experience integrating AI features, agents, and insights into products. MaintainX helps manufacturing customers protect their multi-million dollar equipment. When machines go down, production stops, inventory targets slip, and revenue is lost. Customers then rush-order parts and services to get back online, making downtime their biggest cost driver. In this role, you’ll partner closely with product and engineering teams to deliver AI- and agent-driven capabilities that enhance user experience, streamline workflows, and proactively provide actionable insights.
What you’ll do:
- Work directly with our customers and their data to design and build AI agents and insights into core MaintainX workflows.
- Define a product strategy that creates generalized, foundational capabilities for rapidly developing intelligent agents that can scale across our large and diverse customer base.
- Develop a longer-term AI and ML vision that embeds the right level and type of agentic support across our customers’ maintenance journey, from proactive scheduling to automated parts reordering.
- Shape agent workflows that anticipate customer needs, automate routine actions, and surface the most impactful insights at the right moment.
- Leverage data and user research to ensure agentic solutions solve the right problems for our customers and deliver measurable business impact.
- Partner with Marketing and Sales to drive successful GTM launches of AI- and agent-driven products.
- Inspire and motivate a team of designers and engineers to deliver ambitious, high-impact outcomes.
- Define success metrics to measure and evaluate the adoption, accuracy, and ROI of agent workflows.
About you:
- 4 to 6+ years in product management with experience building ML-driven products in B2B or B2C.
- Experience building intelligent agents, agent workflows, or model-driven applications within or for the manufacturing industry. Hands-on familiarity with LLMs is especially relevant.
- Track record of co-developing solutions with enterprise-sized customers (5,000+ employees).
- Thrive in early-stage start-ups with the ability to balance scrappy execution for fast results alongside creating frameworks and processes to scale the team.
- Can inspire and rally a team around a clear vision, strategy, and roadmap to meet specific KPIs.
- Strong collaborator, able to build trust across executives, ICs, and customers alike.
- Adept at pattern recognition, with the ability to apply proven solutions to MaintainX-specific problems without reinventing the wheel.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
