Our Opportunity:
Chewy is growing! We are looking for a Sr. Product Manager to lead the product roadmap for the Product Detail Page in our Seattle or Boston office. The Product Detail Page plays a critical role in the customer journey. It is the primary surface for product evaluation on Chewy and the gateway for many of our customers. In this high-impact role, you will be responsible for defining a vision and initiatives to help pet parents on their shopping journey. You will be responsible for a roadmap informed by qualitative and quantitative insights, and be responsible for measuring and understanding how the page and features are performing. You will partner with engineering, design, and analytics, and other product and business leaders across Chewy to build customer-focused experiences and drive the growth of our business. We are looking for a product leader with a strong sense of ownership and experience delivering impactful customer experiences. Does this sound like you? If so, we would love to hear from you!
What You'll Do:
- Define and analyze measures of success (critical metrics) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
- Use your customer-first approach to guide the development and delivery of best-in-class customer experiences
- Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals
- Create objectives and define cadences to track performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
- Collaborate with engineering, design, and analytics resources to deliver features with strong customer and business value
What You'll Need:
- 5+ years of experience in product management or equivalent
- BS, preferably in Computer Science, Data Science, or equivalent field; MBA or equivalent experience preferred.
- Excellent analytical abilities with demonstrated experience turning data into actionable insights.
- Ability to analyze, communicate and present metrics effectively to support recommendations.
- Strong writing and verbal communication at the executive level
Bonus (if applicable):
- Experience in eCommerce or B2C
- Demonstrated passion for digging into details to resolve customer struggles
- Experience with A/B testing methodologies and tools
- Fluency in SQL and/or Tableau
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
If you have a question regarding your application, please contact HR@chewy.com.
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