Senior Program Manager

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of CIBC’s Enterprise Real Estate Program Management team, the Senior Program Manager will be a seasoned expert responsible for guiding the project team in the delivery of highly complex projects from end to end including initiation, requirement gathering, design, construction, testing, financial reporting, implementation and closure. The role works with minimal direction on complex projects, providing expert level knowledge of project management principles, standards, and business consulting through considerable project delivery experience. The Senior Project Manager uses significant latitude to control projects, conduct status reviews, provide business guidance, identify any deviations to the project plan, and recommend corrective action to mitigate potential issues. The role analyzes situations and data to prepare and deliver executive level presentations to keep management informed of project status, changes, and milestone achievements.

This role will involve and impact several departments and will require the management and integration of many deliverables and dependencies, both within and outside Enterprise Real Estate.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Work outside of standard business hours (occasional evenings & weekends) is expected, due to the geographical area of the business being supported. Work may be required on construction sites and travel may be required.

How you’ll succeed

• Program & Project Management – Outline project goals, terms of reference, resource requirements, plan, costs, execute, control and close programs / projects within corporate premises, retail, data and processing centers. Apply subject matter expertise and incorporate project /program management standards, assess the efficiency of the practices and processes used and ensure they meet CIBC’s standards, policies, and procedures and provide guidance that will continuously improve the project plan.
• Reporting - Provide clear, timely and accurate reporting of financials (estimates & forecasts) and status to various stakeholders within the organization.
• Issue/Risk Management - Proactively identify and manage issues/risks that impact objectives, schedules and/or financials, propose mitigation solutions and obtain stakeholder buy-in. Manage constraints and dependencies by implementing mitigation strategies; escalate as appropriate. Monitor milestones; ensure they’re completed according to timelines and budgets.
• Resilient and Flexible: Ability to navigate obstacles effectively, bounce back with challenges. Execute a project plan that strikes the right balance between budget, time, and risk.
• Stakeholder Management – Be a proactive and trusted partner who provides advice, anticipates needs, and responds with sense of urgency and positive action. Effectively manage expectations, build relationships and communicate to a broad audience including senior management and executive leaders (VP and above).
• Leadership – Take ownership and lead by example assisting the team to set standards and improve overall collaboration, efficiencies, and performance.   Consistently take initiative and produce a high volume of quality work no matter the challenge thrown your way.  You do so in a manner that requires minimal guidance. As a senior member of the team, you embrace the principles of continuous improvement and proactively play a change agent role demonstrating your motivation to see the larger team succeed through training and mentoring colleagues. 
• Collaboration – Ability to work with a variety of individuals and groups in a constructive and collaborative manner. Develop trusted working relationships and lead teams of internal & external stakeholders and vendor partners in meeting objectives. Define clear deliverables, roles and responsibilities and ensuring all project team members are working towards established objectives.
• Real Estate Knowledge- Support development of business cases (cost, schedule, scope, risk assessment) and leasing requirements (landlord scope). Integration of CIBC architecture & design, transaction management, supplier management in project delivery. Decision authority on bid methodology, contract scope, project delivery strategy and contractor negotiations. Validation of construction documents to ensure alignment with design intent (standards, brand, specifications, business requirements) in partnership with other stakeholders.

Who you are

• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others and have a continued desire to learn and grow.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You’re driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create shared vision.
• You embrace and champion change. You’ll continuously evolve your thinking and the way you work in order to deliver your best.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. You are analytical and capable of using data and insights to tell a powerful story.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. You can demonstrate proficiency with business intelligence tools (Tableau, Power BI). You can demonstrate proficiency with Microsoft Office Suite (MS teams, Project, PowerPoint & Excel.)
• You are able to stay calm under pressure, juggle competing demands and priorities.
• You can demonstrate 5+ years of experience in Program/ Project Management, especially within an Enterprise Real Estate function. It is an asset if you have your PMP or Six Sigma designations and strong understanding of Agile methodologies.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability with the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Budget Reports, Business Strategies, Client Service, Deliverables Management, Financial Reporting and Analysis, Group Problem Solving, Leadership, Leading Project Teams, Microsoft Word, Program Management, Project Management, Real Estate, Relationship Management, Risk Management, Strategic Leadership, Technical Knowledge