This role supports sales teams through reporting, data analysis, process administration, and operational execution to enhance sales lifecycle efficiency. Responsibilities include maintaining CRM data, analyzing sales trends, and collaborating with cross-functional teams for operational workflows.
Senior Sales Operations Analyst (Remote)
About the role
The Senior Sales Operations Analyst is a key partner to sales leadership across Cision, Brandwatch, PR Newswire and Trajaan. Sitting within the Americas RevOps team, this role turns data into insights, runs the operating cadence, and helps leaders drive actions confidently. Success in this role directly improves forecast accuracy, pipeline coverage, seller productivity and revenue predictability.
What you'll do
- Support recurring and ad hoc reporting related to pipeline, bookings, forecasting, productivity, and performance metrics.
- Contribute to the preparation of MBRs, QBRs and ELT readouts for sales leadership.
- Drive data hygiene and governance in Salesforce and connected systems (Salesloft, Power BI).
- Operate core sales processes: account and opportunity assignment, and rules-of-engagement administration.
- Support annual planning: territory carve, quota setting, capacity modelling and ramp assumptions, partnering with FP&A.
- Build and maintain Salesforce/Power BI dashboards that enable self-service for sales leaders.
- Support account hierarchy, ZoomInfo enrichment and whitespace mapping to enable territory carve, ABM, and new business prospecting.
- Partner cross-functionally with Sales Systems and IT on CRM and BI enhancements, including requirements gathering, UAT and rollout.
- Document standard operating procedures and ensure consistent process adoption across the sales teams.
- Identify opportunities to apply AI and automation to drive productivity and reduce manual effort.
What you have
- 5+ years in Sales Operations, Revenue Operations or a related analytical role, preferably with experience supporting a SaaS or subscription business.
- Bachelor's degree in Business, Finance, Economics, Analytics or related field (or equivalent experience).
- Strong Excel and analytical skills with the ability to translate data into a clear written and verbal narrative for senior stakeholders.
- Hands-on experience with Salesforce, including building reports and dashboards.
- Experience with Power BI (or comparable BI tool such as Tableau or Looker).
- Comfort working with ambiguity in a fast-moving, multi-brand, multi-region environment.
- Ability to manage competing priorities and consistently meet deadlines.
Preferred qualifications
- Experience supporting a global or multi-region sales organization.
- Familiarity with sales forecasting methodologies, pipeline analytics and MEDDPICC.
- Knowledge of sales compensation and territory planning processes.
- Experience building reports and dashboards in Salesforce and Power BI (or Tableau, Looker).
Pay Range
$78,000—$92,000 CAD
Similar Jobs
Software
Act as a business partner to Sales leaders to analyze forecasting and performance, build reports and dashboards, optimize CRM processes (Salesforce), implement automations (Google Apps Script), identify and remove workflow bottlenecks, ensure smooth hand-offs across customer lifecycle, and collaborate cross-functionally to improve sales productivity and operational efficiency.
Top Skills:
ChatgptClaudeExcelGeminiGoogle Apps ScriptGoogle SheetsGoogle WorkspaceSalesforce
.png){kind=logo}
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Lead pillar-level delivery for a large-scale AAA game project by translating priorities into sprint plans, facilitating Scrum/Kanban rituals, managing dependencies and risks, keeping backlogs actionable, supporting cross-pod communication, improving workflows, and reinforcing a collaborative, accountable team culture to ensure milestone-driven production.
Top Skills:
JIRAKanbanScrum
An Hour Ago
AdTech • Cloud • Digital Media • Information Technology • News + Entertainment • App development
Lead and scale asset production pipelines for a large AAA game, managing Associate Producers, vendors, and co-development partners. Define workflows for intake, tracking, review, approval, integration and delivery; ensure visibility across priorities, dependencies, risks and milestones; maintain asset tracking systems (e.g., Jira); coordinate cross-discipline stakeholders; produce delivery reports and support milestone readiness and quality gates.
Top Skills:
JIRA
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
