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SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
The Sales Strategy & Operations Team is a diverse team who supports a variety of impactful areas within the Sales Organization. This team are essential partners to sales leadership, who provide strategic direction and Go-To-Market execution. We ground ourselves in data to shape critical business decisions and drive sustainable growth. We are motivated, action-oriented, and are highly impactful to our growing sales organization. This position will report to our Manager of Sales Strategy
What you’ll be working on
- Lead pipeline reviews, forecasting, sales reporting, and SFDC management
- Partner with Sales leaders on GTM strategy, growth opportunities, territory planning, and performance analysis
- Automate lead generation, qualification, and GTM workflows to drive scale
- Shape a smarter sales playbook using current tech stack and AI tools
- Improve sales processes to boost conversions, shorten cycles, and increase win rates
- Drive continuous improvement across sales calls, pipeline development, account planning, and customer reviews
- Collaborate with Business Systems, CS, Finance, HR, Marketing, and other teams
We’d love to hear from people with
- Experience with segmentation, territory design, lead routing, and funnel optimization
- Strong communicator who can influence and present to senior stakeholders
- Quick to learn new tools and adapt to changing workflows
- Action-oriented with a growth mindset in fast-paced environments
- Skilled in both analytics (Excel, Sheets, BI tools) and creative problem-solving
- Proficient in SFDC with experience managing large datasets
- 5+ years in Sales, Sales Ops, Strategy, Consulting, or similar roles
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Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
SurveyMonkey Ottawa, Ontario, CAN Office
200 Laurier Ave W, Ottawa, Ontario, Canada, K1P 6M7
