Senior Software Developer, Developer Platform

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

About the Role

Vidyard is looking for a Senior Software Developer to be a key player in our Developer Platform team. In this role, you'll be working closely with an awesome team of developers and a product manager, all under the guidance of an Engineering Manager. Your goal? To use your skills to simplify and enhance the day-to-day experience of our developers.
This role is available to candidates currently located and eligible to work within Canada.

About the Team

Our Developer Platform team is where innovation meets expertise in two dynamic pillars:

Infrastructure Pillar: This area is dedicated to crafting the foundational infrastructure for microservices that propel our business forward. They are at the forefront of defining and realizing a vision for best-in-class scalability and availability. Ensuring our services thrive in Kubernetes clusters, with a keen focus on observability (Metrics, Logging, Distributed Tracing).

Developer Experience Pillar: Focuses in empowering and unblocking product teams with state-of-the-art developer tooling. Think cloud development environments, cutting-edge CI/CD tooling (build, test, deploy), crafting golden paths, streamlining onboarding processes, and leading the way in incident management. It's all about creating a smooth, efficient developer journey.

By ensuring our infrastructure is robust and our developers are well-supported, our Developer Platform team plays a crucial role in enabling our business to thrive and innovate.

What You’ll Work On

• A cross-functional team that implements platform tools, automates processes, maximizes uptime, and maintains a Kubernetes-based cloud development environment.
• Enhancing the technical expertise of fellow engineers on the team and providing insightful, thorough code reviews.
• Identify opportunities to Introduce new workflows or tooling to enhance the developer experience.
• In partnership with the team, you will be responsible for the observability solution, implementing best practices for Logging, Metrics, and Tracing.
• Creating and running enablement sessions to empower developers. Improve and maintain comprehensive documentation to facilitate easier onboarding and efficient processes.
• Participating in a rotation program to support developers with questions and issues related to internal tools, ensuring smooth operations.

What You’ll Bring to this Role and Your New Team

• Technical Expertise: 5+ years of experience in software development and a strong understanding of cloud development environments and CI/CD practices, with practical experience using tools like GitHub Actions and other CI integration tools (e.g., Merge Queue, code coverage, etc.).
• Developer Experience Advocate: You're all about crafting tools that resonate with engineers. Your focus? Simplicity, supportability, ease-of-use. Plus, you're a pro at gathering feedback and enhancing the developer experience.
• Decisive in Ambiguity: You're comfortable making decisions in uncertain situations, knowing that action often leads to answers.
• Collaboration Across Teams: Work closely with product teams to build a robust infrastructure that aligns with business needs and developer requirements. You excel in making things clear, understanding risks, and discussing trade-offs.
• Quality Leader: You're driven to uplift our standards in quality, reliability, and performance.
• Lean & Experimental: You have a metrics-driven approach and love to experiment.
• Mentor & Guide: Sharing knowledge and mentoring team members is second nature to you.
• Problem-Solving Skills: Ability to identify and address pain points in the developer workflow, implementing effective solutions.
• Feedback-Driven Approach: Eagerness to learn from developer feedback through surveys and interviews, and apply these insights to drive improvements.

Bonus if you:

• Have past experience working at a SaaS Product Led Growth company.
• Are experienced with AI

Technical Skills We’re Targeting:

• Experience with the Kubernetes echo system tooling
• Experience with scripting languages such as python
• Infrastructure as Code tooling - e.g. Terraform
• Continuous Integration/Continuous Deployment (CI/CD): Familiarity with CI/CD pipelines and tools like ArgoCD, Jenkins, GitLab CI, CircleCI, or GitHub Actions.
• Observability tools including Prometheus, Grafana, Datadog and Rollbar
• Some experience of modern front-end stacks - e.g. Webpack, Babel, Vue.js, React.js
• Server technologies such as Node.js and Ruby on Rails
• Relational Databases such as MySQL, PostgreSQL
• Distributed computing concerns such as message queues and pub/sub
• Understanding of Graphql and RESTful APIs

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess. We value candidates who own it, and if you’re relentlessly resourceful too, and you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

What You’ll Love about Vidyard:

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all.  Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. Unsolicited resumes from Agencies will not be accepted.