SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
The dynamic Respondent Experience team is seeking a full-stack Senior Software Engineer with strong frontend experience to design and develop features that will shape the future of the survey-taking experience. We are looking for a passionate problem-solver committed to maintaining high quality and strict accessibility requirements. You will report to the Engineering Manager on the Respondent Experience team.
What you’ll be working on
- Develop new features by creating technical specs, coding, and tracking post-release technical metrics while ensuring we meet our accessibility standards
- Contribute to the migration of our systems from Jinja, REST, and Python into React, GraphQL and Next.js
- Focus on code testability through the use of pytest and Jest
- Investigate and address issues with performance, security, maintainability, reliability, and scalability
- Bring your own ideas in working with product, design, and our partners to add value for our customers
- Monitor and troubleshoot systems, ensuring high availability and compliance
- Identify vulnerabilities and apply preventive measures to maintain a secure environment
- Participate in on-call rotation for critical support
- Opportunities to contribute to the broader Engineering organization through Guilds and Working Groups
We’d love to hear from people with
- 5+ years frontend web development experience working on high-traffic, highly-visible sites using modern Javascript, CSS and HTML
- Strong experience with React (hooks, component design, performance optimizations) and familiarity with TypeScript
- Experience with GraphQL (Apollo or equivalent) and integrating frontend apps with GraphQL backends
- Experience designing, maintaining, and integrating with REST APIs
- Experience diagnosing and improving web performance (Core Web Vitals, Lighthouse)
- Experience with Python web frameworks (Pyramid)
- Experience developing features which meet WCAG Accessibility guidelines is a plus
- Experience conducting code reviews and mentoring others
- Strong interest in AI and experience with AI coding tools such as Cursor or Claude Code to accelerate your work
- Excellent communication skills and the ability to work with both co-located and remote engineers and cross-functional partners
- Experience with Agile methodologies and ceremonies
- Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day every other week.
#LI-Hybrid
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
SurveyMonkey Ottawa, Ontario, CAN Office
200 Laurier Ave W, Ottawa, Ontario, Canada, K1P 6M7
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