Job Description
About the Role: Fragomen, an AmLaw 100 Firm and the leading global immigration services provider, is seeking an experienced Senior Systems Engineer – Infrastructure Architect who will play a critical role in maintaining and evolving our IT infrastructure, ensuring operational stability, and supporting strategic initiatives. The Senior Systems Engineer – Infrastructure Architect will have the opportunity to apply valuable experience to major firmwide projects.
This role offers an exciting opportunity to work with cutting-edge cloud and virtualization technologies while contributing to a global enterprise IT infrastructure. If you have a passion for IT engineering and cloud-based solutions, we encourage you to apply.
This role is open to applicants in both the United States and Canada.
How will you make a difference as a Senior Systems Engineer - Infrastructure Architect at Fragomen?
- Identify and define requirements, design, develop, install, configure, test, and implement information systems technology solutions in a global enterprise environment.
- Provision, manage, and maintain cloud infrastructure on AWS and Microsoft Azure, ensuring seamless integration with on-premises systems.
- Provide support and maintenance of the firm’s global server platform, including proactive system monitoring and OS patching using tools such as Logic Monitor, SCCM, and Ansible.
- Manage and support the Active Directory environment, including user authentication, policies, and security controls.
- Support and manage Windows Server environments (Server 2019, 2022, 2025) and RedHat Linux (RHEL 9 and above).
- Ensure systems achieve 99.99999% uptime in a 24/7/365 environment.
- Analyze, plan, test, and document implementations of new hardware and software systems.
- Engineer and maintain the firm’s virtualization platforms, including VMware (7.x+) and cloud-based virtualization solutions (AWS, Azure, VMC).
- Manage and configure storage area networks, including Pure Storage and NetApp technologies.
- Deploy and support Cisco UCS (FlashStack) and Nutanix compute infrastructure.
- Administer IPAM/DNS/DHCP within the firm’s Infoblox Grid.
- Implement and support DFS and file sharing solutions.
- Manage and maintain the firm’s backup infrastructure using Veeam.
- Participate in a 24/7 on-call rotation and be available for after-hours support as required.
- Document system designs, procedures, and operational processes.
- Provide root cause analysis (RCA) and reporting after system outages.
- Ensure compliance with industry standards for security and system hardening (NIST, CIS, PCI).
- Collaborate with network and security teams to implement secure cloud and on-prem solutions.
Leverage your valuable skills and experience to make an impact at Fragomen:
- Bachelor’s degree in a technical field or equivalent experience of 5+ years in a system administration and/or enterprise IT engineering role.
- 3+ years of experience in designing, implementing, and managing cloud-based infrastructure (Microsoft Azure, AWS).
- Proven experience in global enterprise systems integration, including Windows and Linux-based solutions.
- Expertise in Active Directory administration, group policies, and authentication solutions.
- Experience in managing hybrid cloud environments and hyper-converged infrastructure.
- Proficiency in automation and orchestration tools such as Ansible, Azure Automation, and Windows DSC.
- Strong experience with Windows Clustering technologies (e.g., Always-On Availability Groups).
- Knowledge of enterprise storage solutions, including NetApp and Pure Storage.
- Understanding of Cisco UCS and Nutanix compute platforms.
- Experience in enterprise backup and disaster recovery solutions (e.g., Veeam).
- Strong troubleshooting skills in enterprise networking, storage, security, and server technologies.
- Experience supporting web-based and database-centric applications.
- Ability to document system requirements, design solutions, and create operational manuals.
- Strong time management skills with the ability to prioritize and execute tasks effectively.
- Excellent collaboration, communication, and organizational skills.
- Willingness to travel to other offices as needed.
- Strong interpersonal and research skills.
- Comfortable working in a high-pressure, team-oriented environment.
- Self-motivated with excellent problem-solving capabilities.
Benefits:
At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.
For applicants to Fragomen Co. in Canada:
Fragomen (Canada) Co. is committed to providing employment accommodation during the recruitment process. We are committed to building a diverse team through inclusive recruitment and selection. We welcome and encourage applications from individuals from all backgrounds, perspectives, and communities. If you require an accommodation during the selection process, please inform us as soon as possible.
Learn More About Fragomen:
Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.
