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As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
The Senior Systems Sales Engineer will be a customer-facing sales team representative focused on specific accounts.
The Must Haves:
- Perform technical tasks, including written proposals, network design and engineering and quotes.
- Must be able to communicate solutions to customers and work with internal Ciena organization.
- Perform network and applications engineering for multiple CIENA products
- Complete complex network designs for customer application of CIENA networking products
- Proficient in use of Ciena Network design and modeling tools
- Prepare quotations and assist in proposal preparation for Ciena products & upgrading actual design.
- Provide product and technical expertise to support Sales efforts of Ciena products
- Prepare complex design and applications presentations
- Gain understanding of Salesforce/Quoting Tools
- 30-50% travel required
- Performs other duties as assigned
Collaboration with stakeholders
- Consult with potential and current customers on application of CIENA products for next generation architectures
- Interface with sales group and product management/marketing to develop and/or propose product enhancements to meet customer requirements
Assets:
Technical expertise in data networking including understanding of IP, Ethernet and other data networking protocols
General technical knowledge of fiber optic transmission systems (especially OTN,SONET, WDM), Telecommunication networks, storage networks and network management. Excellent verbal and written communications skills Excellent presentation skills
Understanding of telecommunications, storage and data communications network architectures
Technical knowledge in some of the following areas:
- Software applications (Automation, Orchestration, Inventory, Analytics)
- Fibre optics, Packet Optical Networking, DWDM, SONET, Storage Area Networking
- Packet, Carrier Ethernet, MPLS-TP, IP/MPLS
- Open Architecture (Openstack, REST API, Netconf, YANG, TOSCA)
- Programming Language (Python, JSON)
Multi-tasking: able to handle multiple tasks with minimal supervision
Motivated technical individual that desires to work on application of advanced optical, Ethernet and storage networking architectures as well as learn the best practices for network automation
The ability to demonstrate experience in technical sales activities
Ability to understand customer needs and use technical expertise to develop customer solution
Ability to develop customer relationships and work well with customers
Team player
Technical Degree; BSEE or relevant experience
5-12 years telecommunication industry experience
Prior experience as a contributor on a sales account team
The annual pay range for this position is $144,000 - $230,000 USD
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena Ottawa, Ontario, CAN Office
385 Terry Fox Dr, , Ottawa, ON , Canada, K2K 0L1
