Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%
We are looking for a Technical Project Manager to support the Company’s Global Network Engineering and Operations organization by driving the day-to-day execution of projects within a broader transformation and consolidation program, managing technical projects end-to-end with defined scope, budget, timeline, and success metrics, including data center consolidations, voice network migrations, platform rationalization, and global network integration. This role drives execution across engineering, operations, and vendor teams to unify infrastructure, optimize cost, improve resiliency, and accelerate service delivery across a global multi-platform telecommunications environment.
Responsibilities:
Project Execution
- Own end-to-end delivery of assigned technical projects, including data center consolidations and site exits, voice network unification, platform decommissioning, and prepaid and one-off billing integration changes.
- Break each project down to the task level with clear owners, dependencies, milestones, and acceptance criteria.
- Coordinate service orders with internal engineering teams and follow up to closure.
- Escalate to carriers and third parties when delivery commitments are at risk.
- Ensure data center staff and field teams are aligned and following established internal processes and procedures.
- Apply structured project management practices – schedules, status reporting, change control, RAID logs.
Cross-Functional Coordination
- Act as the primary point of accountability for project status, risks, blockers, and issue resolution.
- Coordinate across Network Engineering, Operations, IT, Product, and external partners (carriers, colocation providers, HW and SW vendors).
- Work alongside existing project managers focused on voice migration and billing quick-hits.
- Interface with vendors and suppliers to align project execution with the overall consolidation program.
Financial Tracking and Savings Validation
- Coordinate with Finance on project budgets, forecasts, and actuals.
- Maintain sufficient financial literacy to challenge cost items and to validate that claimed savings are genuinely attributable to a given project.
- Track avoided spend and tech-debt avoidance as part of overall program success, in partnership with Finance owners.
- Flag scope or schedule changes that have budget implications before they are committed.
Risk Management and Operational Readiness
- Identify and mitigate risks associated with network migrations, service continuity, and customer impact.
- Ensure each cutover is supported by runbooks, rollback plans, and readiness checks.
- Maintain documentation suitable for internal audit and compliance review.
Reporting and Communication
- Produce concise, accurate project status reports, dashboards, and action trackers.
- Deliver clear updates to engineering leadership and, when needed, to executive stakeholders.
- Translate technical detail into business relevant updates without losing accuracy.
- 7+ years of hands-on project management experience, with a meaningful portion in telecommunications, network engineering, or data center operations.
- Demonstrated ownership of technical projects from initiation through closure, including budget, schedule, scope, and risk.
- Working knowledge of voice services and IP networking, including how voice (SIP / VoIP) networks operate end-to-end, data center infrastructure and cross-connects, private connectivity processes with carriers, and general IP networking concepts.
- Prior experience with coordinating service orders, carrier escalations, and multi-party cutovers.
- Strong written and verbal communication skills, with the ability to run a meeting, drive decisions, and follow up reliably.
- Proficiency with standard project management tools (MS Project, Jira, etc) and with Excel for tracking and basic financial analysis.
Preferred Qualifications
- Prior experience in a telecom vendor, operator, ISP, carrier, UCaaS, or wholesale voice environment.
- Experience supporting data center consolidation, migration, or exit projects.
- Exposure to platform rationalization or post-merger integration work.
- Good familiarity with SBCs, session management and relevant technologies at a conceptual level.
- PMP or equivalent certification.
We offer
- Culture of relentless performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive pay and benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
- ForeverRemote work culture: make the most of the flexibility that comes with remote work.
- Growth mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities.
- Global impact: collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming multicultural environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social sustainability values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.
