About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Senior Technical Recruiter
We are excited to offer an opportunity for a Senior Technical Recruiter to join our Corporate People & Culture Department (P&C) on the Talent Acquisition Team. This role is primarily responsible for Full-Cycle Recruitment of various Technology, Data, and IT roles at Four Seasons Corporate Office. The Senior Technical Recruiter may also assist with recruitment for other corporate roles when needed.
This is a fantastic time to join our team, as we are embarking on a transformative journey under the leadership of a new Chief Information Technology Officer. With a significant investment in technology across the company, we are driving innovation and growth at Four Seasons. This role offers a unique opportunity to lead tech recruitment efforts in a dynamic environment, shaping the future of our Technology Innovation & Data (TID) team and contributing to the company's growth strategy.
You will work closely with the TID Team, Hiring Managers, and People & Culture Managers (HR Business Partners) to manage recruitment processes and ensure Talent Acquisition Governance.
As an individual contributor, this position follows a hybrid work model, requiring 3 days per week at the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario. #LI-Hybrid
Key Responsibilities:
Full-Cycle Recruitment
- Ensure an exceptional candidate experience by guiding both candidates and Hiring Managers throughout the full recruitment cycle, connecting top talent with Four Seasons.
- Collaborate with Hiring Managers to understand specific job requirements, candidate profiles, and interview processes.
- Post job requisitions using our internal ATS, social media, external job boards, and other recruitment channels.
- Source, screen, interview, and assess candidates, facilitating the interview process in partnership with Hiring Managers.
- Build and maintain candidate pipelines, proactively identifying top talent through various channels.
- Manage the offer process in close partnership with HR Business Partners and Hiring Managers.
- Ensure compliance with recruitment policies, procedures, and best practices, monitoring all steps of the hiring process.
- Partner with HR Business Partners and Hiring Managers to anticipate future hiring needs and create talent rosters for upcoming roles.
- Act as a Four Seasons brand ambassador, championing our company culture.
Talent Acquisition Governance
- Foster a culture of continuous improvement in talent acquisition, ensuring an exceptional experience for both employees and candidates.
- Track and report on recruitment KPIs, including dashboard reviews and ad hoc reports.
- Manage and audit vendor relationships, reviewing contracts and conducting search firm vendor renewals.
- Maintain accurate and consistent job postings to ensure high-quality recruitment content.
- Oversee administrative tasks related to recruitment and hiring.
- Contribute to projects and initiatives across the P&C team as required.
Additional Responsibilities
- Support modification of Talent Acquisition processes and tools.
- Provide ad-hoc support to HR Business Partners and special projects to support Four Seasons Corporate People & Culture Team.
- Other additional duties as assigned.
Key Competencies:
- Strong interpersonal skills: Develops strong relationships across all functions and management levels, generating continuous collaboration, iteration, and input from others.
- Excellent analytical skills: Employs both quantitative and qualitative insights to identify needs and recommend solutions in a complex landscape with competing demands.
- Talent Acquisition expert: Has a foundational background and skill level in full-cycle technical recruitment and best practices.
- Proactive self-starter: Delivers results while managing multiple priorities with lean resources in a dynamic and ever-changing environment; resilient and can operate autonomously.
- Excellent communicator: Highly skilled in all modes of communication, engaging facilitation practices and skills.
Education and Experience:
- Bachelor's Degree; in Business, Hospitality, or Human Resources preferred.
- 5-7 years of experience in technology, data or IT Recruitment in a fast-paced environment.
- Previous experience in recruiting for Corporate roles outside technology data or IT is an asset
- Experience developing and modifying Talent Acquisition processes and tools.
- Experience using Workday - Applicant Tracking System (ATS) and LinkedIn is an asset.
All candidates must be eligible to work in Canada.
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
