Senior UX Designer

Responsibilities

• Take ownership of design work for assigned features, while collaborating closely with the design team to exchange ideas, align on solutions, and raise the overall quality of the product experience.
• Design end-to-end user experiences for AI-centric features, from early concepts to high-fidelity prototypes.
• Conduct and support user research activities such as interviews, usability testing, and surveys, and synthesize findings into actionable insights.
• Translate product requirements and user needs into wireframes, flows, prototypes, and design specifications.
• Collaborate closely with product managers to understand requirements and explore design options that meet user and business goals.
• Work with engineers during implementation to ensure designs are feasible, high quality, and consistent with design intent.
• Identify usability issues and iterate on designs through testing and feedback.
• Apply user-centered design principles to solve complex B2B and enterprise UX challenges.
• Experience contributing to the creation or evolution of a design system for a complex product, with a strong understanding of consistency, scalability, and usability.
• Document design decisions, research findings, and iterations as needed.
• A collaborative team player who values feedback, open discussion, and continuous learning.

Requirements

• 5+ years of experience as a UX or Product Designer, with significant experience designing B2B SaaS or enterprise platforms.
• Experience working on AI, Generative AI, or agentic AI–powered products, with an understanding of how AI impacts UX patterns and workflows.
• Strong hands-on skills in interaction design, information architecture, and prototyping.
• Experience conducting or supporting user research and using qualitative and quantitative insights to inform design decisions.
• Ability to clearly communicate design rationale and trade-offs to product and engineering partners.
• High attention to detail and a strong sense of visual and interaction design quality.
• Proficiency with Figma and modern design workflows.
• Comfortable moving between low-fidelity sketches and high-fidelity prototypes.
• Strong written and verbal English communication skills.
• A portfolio demonstrating thoughtful UX problem-solving, especially for complex systems.

Additional Awesomeness

• Experience working with multiple design and/or development teams in different time zones.
• UI experience in building, uplifting and/or maintaining a design library of components, demonstrating a strong understanding of patterns and pixel-perfect consistency.
• Familiarity with HTML and CSS to better communicate with engineering and understand front-end constraints.
• This role is open to candidates based in Canada, working primarily in Eastern Time (EST). The team is distributed globally, including partners in India, and values thoughtful, asynchronous and cross-time-zone collaboration.