Supabase Logo

Supabase

Site Reliability Engineer

Reposted One Month Ago
In-Office or Remote
Hiring Remotely in Canada
Senior level
In-Office or Remote
Hiring Remotely in Canada
Senior level
Embed with service teams to define SLIs/SLOs and error budgets, run Operational Readiness Reviews, improve incident-to-improvement pipelines, advise on resilience and architecture, reduce operational toil through automation, and shape org-wide on-call practices and operational maturity.
The summary above was generated by AI
About Supabase

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.

About the Role

Supabase manages millions of Postgres instances and is growing. We have strong teams across observability, release engineering, and incident management — and we're concentrating our reliability efforts into a dedicated SRE practice that ties the discipline together across the platform.

You'll be embedded within Service Operations, and your primary job is to make every engineering team more reliable — not by owning their infrastructure, but by establishing the practices, frameworks, and feedback loops that let them own reliability themselves. You'll work across the org: sometimes setting the standard, sometimes pair-programming a fix, sometimes helping a team define their error budget, sometimes telling them it's exhausted.

This role is ideal for someone who has a strong vision for how SRE should work and thrives in async, fast-paced environments where influence matters more than authority.

What You'll Own
  • Partner with service teams to define meaningful SLIs and SLOs grounded in customer experience, and build the error budget policies that turn them into engineering decisions

  • Own and evolve the Operational Readiness Review (ORR) process — conducting reviews for new services and major changes across observability, alerting, runbooks, capacity, and graceful degradation

  • Strengthen the incident-to-improvement pipeline: connecting postmortem findings to operational readiness gaps, identifying repeat failure patterns, and driving systemic fixes

  • Act as the reliability expert teams pull in for architecture reviews, failure mode analysis, dependency mapping, and resilience design

  • Identify and quantify operational toil across the org, and build or advocate for automation that eliminates it

  • Help teams design sustainable on-call practices: alert quality, escalation paths, runbook coverage, and noise reduction

  • Track and report on org-wide operational maturity, surfacing systemic gaps and driving remediation

You Might Be a Good Fit If You
  • Have 7+ years of experience in SRE, production engineering, or reliability-focused roles, including experience shaping SRE practices and driving adoption across engineering teams

  • Have a software engineering mindset — you write code and build tools, not just configure them

  • Have hands-on experience defining and operationalizing SLOs/SLIs at scale, including error budget policies that actually influenced engineering decisions

  • Have deep experience with incident response, postmortem facilitation, and turning incident learnings into systemic improvements

  • Have worked with large-scale multi-tenant systems (bonus: managed database platforms or Postgres)

  • Are proficient with cloud infrastructure (AWS preferred) and infrastructure-as-code (Pulumi preferred, Terraform/CDK also acceptable)

  • Communicate clearly and persuasively — this role requires influencing without authority across a distributed org

  • Have experience in async or globally distributed teams

  • Are energized by making other teams more effective rather than being the one who fixes everything

Nice to Have
  • Experience with Kubernetes-based platform operations

  • Familiarity with OpenTelemetry, VictoriaMetrics, Grafana, or similar observability tooling

  • Experience building developer-facing reliability tooling (SLO dashboards, ORR frameworks, toil tracking, DORA metrics)

What We Offer
  • Fully Remote

    We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.

  • ESOP

    Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.

  • Tech Allowance

    Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.

  • Health Benefits

    Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.

  • Annual Off-Sites

    Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.

  • Flexible Work

    We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.

  • Professional Development

    Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.

About the Team

Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.

  • ~400 team members

  • 60+ countries

  • 20+ languages spoken

  • Over $1B raised (including our $500M Series F)

  • 540,000+ community members

We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Similar Jobs

20 Days Ago
Remote
CA
Entry level
Entry level
Cloud • Information Technology • Business Intelligence • Consulting
Designs, builds, and operates cloud infrastructure and reliability capabilities for an enterprise AI platform. Responsibilities include infrastructure as code, landing zones, Kubernetes, CI/CD, observability, incident response, SLOs, production readiness, automation, cost optimization, and support for hybrid, edge, on-premises, and customer-controlled environments. This remote, client-facing consulting role requires strong communication, production ownership, and the ability to balance reliability, delivery speed, security, and operational cost.
Top Skills: AlertingAzureAzure ArcAzure DevopsBicepCi/CdCloud InfrastructureDashboardsGithub ActionsGpu WorkloadsIdentity And Access ManagementInfrastructure As CodeKubernetesLogsMetricsNetworkingObservabilityTerraformTraces
21 Days Ago
Remote or Hybrid
Junior
Junior
Healthtech • Software
Supports critical production services, monitoring, incident response, deployment validation, observability, and reliability improvements. Develops scripts, automation, AI-powered operational tools, runbooks, and workflows to reduce operational toil. Partners with development teams on reliability best practices, operational readiness, and production system understanding while learning SRE, distributed systems, and cloud operations under mentorship.
Top Skills: AppdynamicsAzureDatadogElkGrafanaKubernetesPrometheus
18 Minutes Ago
Remote
Canada
Senior level
Senior level
Software
Operate and maintain highly available, secure, containerized SaaS applications across AWS and Azure. Responsibilities include rotating 24x7 on-call coverage, observability, incident and security response, disaster recovery, Terraform infrastructure-as-code, CI/CD automation, cloud integration, performance optimization, and developing AI agents to automate SRE and DevSecOps workflows.
Top Skills: Amazon Web ServicesCheckovClaude CodeDatadogDockerDynatraceGithub ActionsGitlab CiGoJavaScriptKubernetesAzureNew RelicPrisma CloudPythonTerraformWiz

What you need to know about the Ottawa Tech Scene

The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account