LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.
Overview:
Come join us as a Software Engineer II and be a part of our fast-growing team on the cutting edge of voice analytics! We are looking for a talented, highly motivated software engineer II with experience in development, design, and testing.
You will:
- Build and maintain scalable web applications
- Develop Javascript backend services (with NodeJS)
- Deliver testable, maintainable, and high-quality code
- Engineering duties include technical design, implementation, testing, support and participation in peer code reviews.
- Collaborate and interact with multiple engineering and Product teams
You have:
- 5+ years of experience building successful production software systems
- 3+ years of experience in development of Microservices, RESTful API, backend systems
- Frontend Web Frameworks - Vue, Angular
- Backend Web Frameworks - NodeJS
- Code repository and deployment pipelines - GIT, Docker and Kubernetes
- Relational or non relational databases experience, including MySQL and Cassandra.
- Graduate degree in Computer Science, Statistics, or another quantitative field.
You should be an expert in:
- Strong programming skills in NodeJS/Typescript (3 years) - MUST
- Working knowledge of technologies such as Kafka, Redis and NoSql (1 year) - MUST
- Experience with Git (1 years) - MUST
- Experience in Kubernetes is a plus
- Experience in AWS is a plus
Benefits:
The salary range for this role will be between 104,000 CAD to 128,000 CAD. Final compensation will be determined by a variety of factors, including, but not limited to your location, skills, experience, education, and/or professional certifications. During the phone screening, your recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:
- Health: medical, dental, vision and wellbeing.
- Time away: 15 days PTO, Public holidays as well 5 care days and 10 sick days.
- Financial: ESPP, Basic life and AD&D insurance, long-term and short-term disability
- Family: parental leave, maternity support, fertility services.
- Development: Generous tuition reimbursement and access to internal professional development resources.
- Additional: Health Service Navigator, Counseling Services & resources to help you and your family maintain overall good health and wellness
- #LI-Remote
Why you’ll love working here:
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging at LivePerson:
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.
We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.
The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.
LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact [email protected]
