The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.
Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.
The Role
We are seeking a seasoned Software Engineer III who thrives on building performant, reliable, and maintainable desktop and service-oriented applications. In this role, you will join the Mobile Report Entry team on technical initiatives spanning modern .NET (C#), WPF-based UI development, and backend service integration to address police report-writing needs. You will collaborate across product, UX, and development teams, and help evolve architectural patterns that support long-term growth. If you enjoy solving deep technical challenges and optimizing user-facing applications, we’d love to meet you.
What You’ll Do
- Design, develop, and maintain advanced desktop applications using C# and WPF with a focus on performance, usability, and reliability.
- Design and maintain databases in SQLite and Microsoft SQL Server.
- Implement and optimize REST and API integrations; contribute to internal service and API design.
- Refactor and modernize legacy coding patterns where appropriate.
- Diagnose performance bottlenecks (UI responsiveness, memory usage, data latency) and implement targeted optimizations.
- Write robust unit, integration, and (where suitable) UI tests to ensure quality and regression safety.
- Provide technical mentorship and code reviews, raising the bar for engineering practices and maintainability.
- Collaborate with product managers, designers, and stakeholders to refine requirements into implementable solutions.
- Investigate and resolve complex production issues with a root-cause mindset.
- Continuously evaluate emerging tools (including AI-assisted development) to improve engineering velocity and product quality.
What You’ll Bring
- 4-7 plus years of professional software engineering experience.
- Strong proficiency in C# and the .NET ecosystem (including async programming, generics, LINQ, concurrency).
- Hands-on experience building desktop applications with WPF (MVVM patterns, data binding, resource management).
- Experience consuming and integrating REST APIs (serialization, error handling, versioning).
- Familiarity with Windows application lifecycle and deployment considerations.
- Proven ability to own complex features from design through delivery and support.
- Strong analytical and debugging skills with a structured approach to problem solving.
Impress Us With
- Knowledge of modern web development: Angular, React, Vue.js, JavaScript, Typescript, jQuery.
- Solid understanding of relational databases and SQL (schema design, indexing, query optimization).
- Familiarity with Linux (command line, text editors, deployment, service hosting).
- Exposure to public safety domain - 911, Dispatch, Records, etc is an asset.
- Experience with CI/CD pipelines (GitHub Actions, Azure DevOps, or similar).
- Use of AI tooling (Copilot, code generation assistants, spec-driven development) to enhance productivity.
- Experience with installation, packaging, and desktop automated update processes.
- Experience with automated testing tools such as xUnit.
- Familiarity with work management and issue tracking tools such as Jira and Confluence.
This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements.
Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.
Versaterm does not use AI in the recruitment process. All stages of recruitment decisions are lead by people, including our qualified acquisition team and our experienced hiring managers.
Versaterm is an equal opportunity employer and is committed to equity, diversity, inclusion, and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information, please contact [email protected].
Top Skills
Versaterm, Inc. Ottawa, Ontario, CAN Office
400-1331 Clyde Ave, Ottawa, Ontario, Canada, K2C 3G4
