The Digital Content & Compliance Specialist manages digital content in AEM, ensures compliance with regulations, oversees accessibility standards, and provides technical support.
Description and Requirements
Overview
The Digital Content & Compliance Specialist is responsible for managing and optimizing digital content within Adobe Experience Manager (AEM) and ensuring compliance with privacy, accessibility, and cookie consent regulations. This role bridges content operations, technical configuration, and compliance, supporting a seamless and compliant digital experience for our users.
Key Responsibilities
Required Qualifications
Preferred Qualifications
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Overview
The Digital Content & Compliance Specialist is responsible for managing and optimizing digital content within Adobe Experience Manager (AEM) and ensuring compliance with privacy, accessibility, and cookie consent regulations. This role bridges content operations, technical configuration, and compliance, supporting a seamless and compliant digital experience for our users.
Key Responsibilities
- AEM Content Management
- Create, edit, and publish web content using Adobe Experience Manager (AEM).
- Configure and manage AEM components, templates, and workflows.
- Ensure content accuracy, consistency, and alignment with brand guidelines.
- Consent Management & Compliance
- Configure and maintain the Osano Consent Management Platform (CMP) for cookie consent and privacy compliance.
- Monitor and implement updates related to GDPR, CCPA, and other global privacy regulations.
- Collaborate with legal and compliance teams to ensure adherence to data privacy standards.
- Accessibility & Quality Assurance
- Ensure all digital content meets WCAG accessibility standards.
- Conduct regular audits for accessibility, cookie compliance, and content accuracy.
- Partner with UX and QA teams to resolve compliance-related issues.
- Technical & Operational Support
- Troubleshoot AEM authoring and CMP configuration issues.
- Provide training and documentation for internal teams on content and compliance best practices.
- Collaborate with developers, designers, and marketing teams to support digital initiatives.
Required Qualifications
- 2+ years of experience in web content management, preferably with Adobe Experience Manager (AEM).
- Familiarity with consent management platforms (Osano or similar).
- Strong understanding of web technologies (HTML, CSS, JavaScript basics).
- Knowledge of privacy regulations (GDPR, CCPA) and accessibility standards (WCAG).
- Excellent attention to detail and organizational skills.
- Ability to work cross-functionally with technical and non-technical teams.
Preferred Qualifications
- Experience with analytics tools (Adobe Analytics).
- Familiarity with tag management systems (e.g., Adobe Launch, Google Tag Manager).
- Basic understanding of SEO best practices.
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
Adobe Analytics
Adobe Experience Manager (Aem)
CSS
Google Tag Manager
HTML
JavaScript
Osano Consent Management Platform
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