Design and deliver enterprise-grade AI/GenAI solutions on Salesforce or ServiceNow. Lead RAG pipelines, LLM workflows, NLP automation, and vector retrieval integrations. Architect scalable API/microservice integrations, ensure performance, security, and reliability, and define AI governance and guardrails. Collaborate with product, engineering, and customers through discovery, workshops, and demos to operationalize AI for Field and Customer Service workflows.
Solution Architect – AI / GenAI (Salesforce / ServiceNow)
Location: India / US (Remote/Hybrid)
Company: Neuron7.ai
We are looking for a highly skilled Solution Architect with deep expertise in Salesforce or ServiceNow ecosystems, combined with strong experience in AI/GenAI implementations. This role will focus on designing and delivering enterprise-grade solutions leveraging LLMs, RAG architectures, NLP, and AI integrations for Field Service and Customer Service workflows.
Key Responsibilities- Design end-to-end solution architectures integrating AI/GenAI capabilities into Salesforce / ServiceNow platforms
- Lead implementation of RAG pipelines, LLM-based workflows, and NLP-driven automation
- Architect scalable integrations using APIs, middleware, and event-driven systems
- Define and implement AI guardrails, governance, and responsible AI practices
- Work with MCP protocols, tool orchestration, and agent-based systems
- Collaborate with Product, Engineering, and Customer teams to deliver enterprise solutions
- Drive solution design workshops, customer demos, and technical discovery sessions
- Ensure performance, scalability, security, and reliability of deployed solutions
- 8–15+ years of experience in solution architecture / enterprise systems
- Strong hands-on experience with Salesforce (Service Cloud / Field Service) or ServiceNow (ITSM / CSM / FSM)
- Proven experience in AI/GenAI implementations (LLMs, RAG, NLP, semantic search)
- Experience integrating AI solutions with enterprise platforms via APIs and microservices
- Solid understanding of cloud platforms (AWS/Azure/GCP) and distributed systems
- Experience with data pipelines, vector databases, embeddings, and retrieval systems
- Strong communication skills with the ability to work with enterprise stakeholders
At Neuron7.ai, we are guided by integrity, innovation, customer obsession, and continuous learning. We believe AI should create meaningful business outcomes and empower organizations to make smarter decisions at scale.
Diversity & InclusionNeuron7.ai is committed to fostering a diverse, equitable, and inclusive workplace. We provide equal employment opportunities to all qualified applicants and employees regardless of race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.
Similar Jobs
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Develop and manage Square’s always-on B2B content engine across social, thought leadership, customer stories, partner content, and industry narratives. Build content calendars, formats, briefs, campaigns, and AI-assisted workflows; collaborate with marketing, sales, creative, communications, and external partners; manage production through launch; and use performance insights to optimize content and distribution.
Top Skills:
Ai ToolsLinkedInSocial Media Platforms
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Leads Samsara’s globally distributed Core Infrastructure team, owning strategy and roadmaps across compute, networking, storage, cloud systems, reliability, and operational efficiency. Responsibilities include developing engineers, improving capacity management and observability, strengthening incident response and disaster recovery, building automation and self-service infrastructure, and applying AI-enabled tools to reduce toil. The role requires significant software engineering and people-management experience, strong technical judgment, and expertise in large-scale cloud or distributed platforms.
Top Skills:
Ai-Enabled Engineering ToolsCloud PlatformsContainer OrchestrationDeclarative InfrastructureDistributed SystemsObservability
Artificial Intelligence • Software
Own the full sales cycle for net-new SMB accounts in Canada, from prospecting through negotiation and close. Build relationships with CPA, audit, advisory, and assurance firms; conduct discovery; present Fieldguide’s AI audit platform; develop territory and account plans; apply MEDDICC; maintain CRM accuracy and forecasts; collaborate cross-functionally; and attend networking events. The role requires achieving sales targets and involves up to 30% regional and national travel.
Top Skills:
AICRM
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
