Solution Architect (Shopify-CRM Integration)

About Tidal Commerce Inc.

Tidal is an outcome-focused, specialized eCommerce consulting and engineering boutique for B2C & B2B businesses, offering comprehensive solutions from ideation to implementation and management. 

• Recognized as a Shopify Plus partner.
• Expertise in headless and composable technologies.
• Diverse B2C and B2B planning and implementation experience and a deep understanding of both markets.
• Integrated onshore and offshore teams in six countries, offering support for round-the-clock productivity.
• Member of Umbrella-Incorporated, a business consulting firm, Tidal provides holistic end-to-end digital transformation solutions with cross-functional expertise in strategy, finance, operations, marketing and technology.

Engagement Type: Fractional / Contract 
Duration: ~2 months 

Role Overview 

This role is responsible for designing and leading the architecture for a complex, API-based integration between Shopify and Blackbaud CRM, including migration from Shopify Liquid to Shopify Hydrogen. The Solution Architect will define the end-to-end technical architecture, guide implementation, and ensure scalable, secure, and reliable system integration across platforms and cloud environments. 

This is a hands-on architectural leadership role requiring deep technical expertise and strong stakeholder engagement. 

Key Responsibilities 

• Own the solution architecture for the migration from Shopify Liquid to Shopify Hydrogen 

• Design and oversee an API-driven integration framework between Shopify and Blackbaud CRM 

• Define system architecture across application layers, middleware, APIs, data flows, and security 

• Lead cloud architecture decisions and deployment strategy, primarily within Microsoft Azure 

• Establish integration patterns (REST APIs, webhooks, middleware, authentication, etc.) 

• Provide technical leadership during implementation, ensuring alignment with architectural standards and best practices 

• Collaborate closely with stakeholders across business, CRM, ecommerce, and engineering teams 

• Identify technical risks, performance constraints, and scalability considerations 

• Support deployment planning, migration strategy, and post-deployment stabilization 

Required Experience & Skills 

• 11+ years of experience in software engineering, including strong experience in solution architecture 

• Deep expertise in Shopify Hydrogen and Shopify Liquid 

• Experience with Shopify Collective is preferred 

• Strong experience with API architecture, system integrations, and middleware patterns 

• Solid CRM system knowledge, preferably Blackbaud CRM 

• Proven experience architecting and deploying solutions in Azure (AWS and GCP are secondary) 

• Experience in ecommerce environments  

• Strong understanding of: 

• • API design, integration, and event-driven patterns 

• • Cloud-native and distributed architectures 

• • Data mapping, transformation, and synchronization 

• • Security, authentication, and access control 

• Demonstrated ability to lead technical delivery and work effectively with cross-functional stakeholders 

• Ability to translate business requirements into scalable, maintainable technical solutions 

Engagement Expectations 

• Fractional engagement over a 2-month period 

• Engagement scope may expand into a full-capacity role depending on expertise and project needs 

• Compensation: Open to hourly contractor rate structures 

• Must be able to collaborate and attend working sessions aligned to the Eastern Time Zone