Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
The Solution Consultant, Senior Associate is responsible for being the solution expert and providing comprehensive functionality, service and workflow knowledge during the sales process. This role serves as a domain and industry expert for athenahealth and is responsible for creating and maintaining value driven presentations, focused on clinical and or financial solution demonstrations, and maintaining up-to-date knowledge of industry trends and competitors which support attainment of sales quota.
The Solution Consultant, Senior Associate is responsible for gathering discovery information on each opportunity, analyzes the information and in conjunction with the sales team members (sales executive, sales manager and solution design etc.), must strategically define, create, and demonstrate a solution incorporating athenahealth’s value drivers in accordance with the prospect’s requirements and our command of the message process.
They must be able to professionally present and demonstrate the breadth and depth of athena services and network benefits, focusing on athena’s competitive differentiators and unique market position. The Solution Consultant, Senior Associate can participate in complex and diverse account opportunities. The Solution Consultant, Senior Associate is required to have a masterful understanding of all facets of the ambulatory healthcare market.
Essential Job Responsibilities:
Deliver professional sales presentations and demonstrations on the company and our cloud-based services, with a primary focus on the small group sales segment
Customize preparations and demonstrations to reflect the business understanding needs (discovery) of the prospect
Be an established and respected sales resource on company services, products across all market segments supported by athenahealth
Handle detailed scenario demonstrations in conjunction with other Solution Consultants.
Leverage AI-enabled tools and analytics to synthesize prospect data, generate tailored value-driven demonstrations and proposals, and surface prioritized clinical/financial opportunities that align with the prospect’s goals.
Additional Job Responsibilities:
Work with other Solution Consultants on value selling, effective demonstration / presentation techniques, and other key responsibilities of the position.
Work in tandem with sales executives to form comprehensive selling strategies for each sales opportunity.
Represent athenahealth at key industry events such as tradeshows. Independently review and respond to functional questions as needed as part of the sales process.
Expected Education and Experience:
BA or BS degree or Clinical degree (RN, MA, etc.)
Minimum of 3+ years working in an ambulatory care setting or / healthcare IT vendor in a customer facing and influencing position
Must be willing to work and maintain availability during standard business hours in Mountain Standard Time (MST) or Pacific Standard Time (PST)
Command of current healthcare trends
Excellent Communication Skills – strong diagnostic listening skills supported by excellent, clear and concise verbal and written communication
Ability to travel, as needed, for business needs
Proven sales presentation and demonstration skills
Demonstrated ability to work in a fast-paced, deadline driven environment
Proven ability to manage multiple tasks and meet consistent preparation standards
Strong objection handling skills
Proven self-starter, able to work autonomously and learn independently
Able to think on your feet, react quickly, and maintain composure in stressful situations, while conveying executive presence at all times.
Capable of functioning collaboratively with a diverse team, both directing and taking direction.
Apply creativity and judgment in developing new approaches and solutions.
Understands and advocates for the athenahealth value drivers.
Constantly models teaching and learning and serves as a role model for teamwork.
Expected Compensation
$124,000 - $210,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
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