The IT Specialist is responsible for software packaging and installation, management of software updates and antivirus, disaster recovery, and image updates. They provide technical support, conduct regression tests, and manage access across devices. The role also involves troubleshooting through tools like TeamViewer Tensor.
YOUR MISSION
- General: Software packaging & installation, Software Configuration, Windows update management, Antivirus maintenance (installation/ update/ policies), Access Management
- On Server level: Backup Management / disaster recovery, Scheduled updates, Image update
- On POS/BO level: Image update, Local application installation (country specific hardware/software, fiscal, Generic L1-L3 support for troubleshooting
- Able to perform basic checks in devices (when joined and last connected to Intune/SCCM, see enrollment status, push configuration to device)
- TeamViewer Tensor: L1-L3 troubleshooting
- Perform regression tests and be able to create comprehensive and well-defined test scenarios.
YOUR TALENT
- Rotating shift work schedule
- 4+ years experience in Software Quality Assurance. Degree in computer science or relevant field a plus
- Knowledge in Intune and SCCM
- Understanding of Windows 10, Active Directory, Networking, DNS, DHCP
- Strong knowledge of software QA methodologies, tools and processes
- Extensive experience in writing clear, concise and detailed test cases
- Able to work effectively with continuous change requirements and short deadlines under minimum supervision
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Top Skills
Intune,Sccm,Windows 10,Active Directory,Dns,Dhcp
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What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
