Specialist, Organizational Development & Engagement (People & Culture) (Hybrid/Telework)

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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Reporting to the Director, Organizational Development & Engagement, you will serve as the technical and analytical expert supporting core talent initiatives, including performance management, succession planning, employee engagement, mentorship, and official languages tracking.

In this role, you will serve as a trusted partner to transform HR data into strategic insights that inform executive decision-making and continuous improvement.  You will contribute to process implementation, analyze workforce trends, and optimize key performance indicators (KPIs) to maximize the organization impact of our People & Culture initiatives.

Your work will directly support CBC/Radio-Canada’s strategic pillars of Proximity, Digital agility, and Bringing people together.

This position can be based in Ottawa or Montreal.

Main Responsibilities and Impact:

1. Data Analytics & Strategic Insights

• Metric Management: Define, generate, and analyze key metrics for talent cycles (succession planning, performance, engagement), the enterprise mentorship program, and official language requirements, ensuring absolute data integrity and archiving standards.

• Insight Generation: Interpret analytical data to identify key trends, workforce risks, and formulate actionable recommendations to elevate program impact.

• Ad-Hoc Reporting: Prepare strategic documentation, executive summaries, presentations, and process guides for internal stakeholders.

• People Analytics Liaison: Act as the primary point of contact for the corporate People Analytics team to co-create custom dashboards, build reports, and manage complex data extractions, ultimately increasing the team’s data autonomy.

• Survey Design: Design and evaluate impact/satisfaction surveys to measure the efficacy of HR initiatives.

2. HRIS Optimization & Process Improvement

• Platform Governance: Serve as the primary operational contact for talent platforms (Workday, Peakon, 10 Thousand Coffees), collaborating closely with the People Systems and analytics team and external vendors.

• Data Management: Build dynamic tracking tools using advanced formulas (e.g. VLOOKUPs, pivot tables) to streamline talent management workflows.

• People Systems Optimization: Ensure all available Workday functionalities are maximized following updates.

3. Performance Metrics & KPIs

• Dashboard Development: Work in collaboration with People Systems & Analytics team to build dynamic dashboards that tell the “story” behind the data, tracking process efficiency and official language compliance.

• KPI Review: Conduct annual audits of existing KPIs to ensure alignment with business objectives.

• Real-Time Monitoring: Monitor KPIs during active talent cycles to recommend immediate course corrections if metrics deviate from targets.

Qualifications, Experience & Skills: 

Education & Certifications

• Required: College diploma or University degree in Human Resources, HR Informatics, Business Intelligence, Statistics, or a related field

• Membership in the Ordre des conseillers en ressources humaines agréés (CRHA/CHRP) / Human Resources Professional Association is an asset

Experience

• 3 to 5 years of experience in an HR Analyst, HRIS Specialist, or People Analytics role.

• Experience working in public service, media, or similarly regulated/bilingual landscapes is preferred

Knowledge & Skills

• Strong critical thinking, meticulous attention to numerical accuracy, and an ability to synthesize complex data sets into simple narrative summaries.

• An analytical and strategic mindset capable of turning workforce data and engagement metrics into actionable insights.

• Advanced command of spreadsheet tools, e.g. Google Sheets, Microsoft Excel), Google Slides / PowerPoint, and data visualization software (Power BI)

• Strong written and verbal communication skills in both English and French.

• Ability to build trusted partnerships across internal and external teams with diplomacy and discretion.

• Comfort navigating complex, fast-paced, and evolving matrixed corporate environments 

Leadership Competencies:

• Strategic mindset: Attains strategic goals by systematically reflecting on priorities and objectives to be pursued along with consequences

• Persuasive communication: Helps people shift toward a different perspective in a collaborative and positive manner

• Accountability:  Recognizes, takes ownership, and engages in course correction of decisions and subsequent actions

• Critical thinking: Engages in reflective thinking and challenges one’s personal assumptions in light of new arguments and verifiable information

• Empathy: Acknowledges and appreciates others’ feelings, perspectives, and aspirations on the basis of their experiences

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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