SRE III

Job Description
There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Corporate technology, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities

• Write high-quality, maintainable, and well-tested software to develop reliable and repeatable solutions to complex problems.
• Collaborate with product development teams to design, implement and manage CI/CD pipelines to support reliable, scalable, and efficient software delivery.
• Partner with product development teams to capture and define meaningful service level indicators (SLIs) and service level objectives (SLOs).
• Develop and maintain monitoring, alerting, and tracing systems that provide comprehensive visibility into system health and performance.
• Contribute to design reviews to evaluate and strengthen architectural resilience, fault tolerance and scalability.
• Uphold incident response management best practices, champion blameless postmortems and continuous improvements.
• Debug, track, and resolve complex technical issues to maintain system integrity and performance.
• Champion and drive the adoption of reliability and resiliency best practices
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability Engineer concepts and 3+ years applied experience
• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
• Proficient in at least one programming language such as Python, Java/Spring Boot, and Go
• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
• Solid understanding of networking concepts, including TCP/IP, routing, firewalls, and DNS.
• In-depth knowledge of Unix/Linux, including performance tuning, process and memory management, and filesystem operations.
• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

Preferred qualifications, capabilities, and skills

• Practical experience in building, supporting, and troubleshooting JVM-based applications, using tools like JConsole or VisualVM, and supporting SQL and in-memory database technologies.
• Experience working in the financial/fin-tech industry, with knowledge of performance and chaos testing tools such as Gremlin, Chaos Mesh, and LitmusChaos.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.