Forter is looking for a Staff Software Engineer to lead the technical strategy and architecture of our merchant Onboarding Experience platform. Your mission is to slash integration time from months to weeks (or less), cut internal hand-offs, and unlock faster time-to-revenue. Operating as Forter’s most senior engineer in North America, you’ll bridge Go-to-Market teams with global R&D, hunting for friction, proposing bold initiatives, and driving them end to end.
What you’ll be doing:- Spot, scope, and lead high-impact onboarding initiatives: SDKs, schema-aware mapping automation, enhancements to our Integration Center, and self-serve validation pipelines.
- Architect and evolve a multi-tenant onboarding platform that copes with Forter’s vertical-specific schemas while remaining simple for merchants’ developers.
- Partner cross-functionally with Implementation Engineering, Customer Success, Support, Analytics, and Sales to translate real-world pain points into reusable platform capabilities—never one-off projects.
- Mentor and multiply: guide North America-based engineers via design reviews, ADRs, and architecture sessions; represent the Onboarding Experience team in company-wide forums.
- Drive the technical vision and long-term roadmap, ensuring the platform directly supports Forter’s strategic goals—accelerating revenue growth, reducing time-to-revenue, and simplifying revenue diversification
- Champion developer experience: clear docs, open-source examples, automated tests, friction-free releases, so our platform becomes a strategic differentiator.
- 8+ years building production systems and developer-facing platforms, with 2+ years at Staff-level (or equivalent) owning architecture and cross-functional initiatives.
- A track record of shipping SDKs, APIs, or tooling that external engineers rely on and iterating via docs, samples, and community feedback.
- Hands-on depth with Node.js/Python and AWS-based architectures.
- Business-impact mindset: comfortable measuring success in time-to-integration and revenue acceleration.
- Stellar communication and influence skills; you translate between technical, product, and commercial languages with ease.
- Self-directed, entrepreneurial approach: you find problems, align stakeholders, and drive to results without formal process.
Would be cool if you have:
- Experience tackling schema-on-read / data-model variation challenges.
- Background in partner, solutions, or developer advocacy engineering: creating code samples, or tooling at scale
- Experience working with eCommerce platforms and understanding merchant data flows
- Exposure to payments infrastructure, especially providers like Stripe, Adyen, Braintree, or Worldpay
About us:
Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.
The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024)
- Fortune’s Best Workplaces in NYC (2022, 2023 and 2024)
- Forbes Cloud 100 (2021, 2022, 2023 and 2024)
- #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
- SAP Pinnacle Awards “New Partner Application Award” (2023)
- Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)
We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.
At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.- Competitive salary
- Restricted Stock Units (RSUs)
- $500 CAD per month reimbursement for supplementary health plan of your choosing
- WiFi / Phone Stipend and Home Office Allowance
- Generous PTO policy
- Half day Fridays
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.
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