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ServiceNow

Staff Software Engineer

Posted Yesterday
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Remote or Hybrid
Hiring Remotely in San Francisco, CA
Senior level
Remote or Hybrid
Hiring Remotely in San Francisco, CA
Senior level
Develop telemetry ingestion pipelines, design scalable services in a microservices architecture, and implement DevOps practices, leveraging AI and various technologies.
The summary above was generated by AI
Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
What you get to do in this role:
  • Develop an innovative and advanced telemetry ingestion pipeline for ITOM Health utilizing industry-standard technologies such as Go, Kubernetes, and Open Telemetry
  • Design, build, and operate a highly available, resilient and scalable service within a microservices architecture
  • Establish and implement DevOps practices for engineering teams at ServiceNow
  • Collaborate with a forward-thinking community of engineers and leaders to devise new methods for building and deploying software

Qualifications
To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 6+ years of experience with Go, Rust, Python or similar programming languages
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Strong analytical and system design skills
  • Experience building modular UI in Javascript using frameworks like React
  • Excellent communication skills, proven ability to work cross functionally, exercising influence without authority
  • Prior experience building distributed, scalable data streaming applications is an added advantage
  • Experience with technologies such as ElasticSearch, Apache Kafka, Apache Flink or other stream/log processing systems is preferred
  • Experience building services running in Kubernetes is an added advantage

For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Top Skills

Apache Flink
Apache Kafka
Elasticsearch
Go
JavaScript
Kubernetes
Open Telemetry
Python
React
Rust

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