Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
At Realtor.com, we build products that empower millions of home buyers, renters, dreamers, Realtors and real estate professionals. Our mission is to help more people achieve the dream of home ownership and to enable Realtors and real estate professionals to grow their businesses. We are looking for a SVP of Product Management - Client to help us achieve this mission.
The SVP of Product Management - Client is the owner and chief architect of our Client product portfolio, leading the Client Product team and driving our next phase of growth. Reporting directly to the Chief Client and Revenue Officer, this role builds and manages multiple complex product lines that generate over $500M in annual revenue. The ideal candidate will have a proven, quantifiable track record of developing and scaling market-defining Client-facing products, has demonstrated successful product leadership at scale, and possesses product innovation, implementation and technical fluency.
Key Responsibilities
- Lead product innovation, development and implementation for our Client product portfolio, grounded in market insights and Client feedback
- Partner closely with Revenue, Marketing, Market Research, Analytics and Go-To-Market leaders to align product strategies with business objectives and market demands
- Foster a culture of innovation, collaboration, and excellence within the Client product management organization
- Drive revenue growth and improve Consumer Net Promoter Score (NPS) through innovative product enhancements and strategic initiatives.
- Serve as the voice of the Client within the company, championing Client-centricity in product development and decision-making processes.
- Demonstrated track record of balancing user engagement with monetization
- Evaluate build, buy, and partner opportunities to accelerate product innovation and expand our product offerings.
- Collaborate with the corporate development department to assess potential acquisition targets and strategic partnerships.
- Lead key initiatives around purpose, talent, decision-making, priorities, community, and communications to help nurture and evolve our culture.
Who You Are
- Bachelor's degree in Business, Engineering, Computer Science, or a related field; MBA or advanced degree preferred.
- 20+ years of experience in product management, with a focus on Client-facing products at scale; online marketplace and/or e-commerce experience preferred
- Proven track record of driving revenue growth and improving Client satisfaction metrics
- Strong platform orientation, technical partnership experience, and a deep understanding of technology trends and industry best practices
- Excellent leadership and communication skills, with the ability to inspire and influence cross-functional teams.
- Strategic thinker with the ability to translate market insights and Client needs into actionable product plans within a multi-product environments
- Soft skills aplenty - communication, friendly, approachable, open to ideas, generous giver and receiver of feedback, with ability to inspire teams to act with agency with a high degree of accountability
- Supportive of a highly inclusive culture where everyone can belong - the ability to bring people from various backgrounds and various locations together
- Experience making build, buy, and partner decisions, with a focus on driving business impact and maximizing ROI
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
How We Reward You:
Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to:
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
