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NAV CANADA

Systems Support Technologist

Posted Yesterday
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In-Office
Ottawa, ON, CAN
Mid level
In-Office
Ottawa, ON, CAN
Mid level
Designs, develops and introduces new hardware/software systems to improve operations. Provides lifecycle support, repairs, tests, and documents hardware/software. Authors standards/procedures, supports in-service equipment and new equipment installations, and coordinates small projects and stakeholder interactions.
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Job Posting Title

Systems Support Technologist

Job Category

Data Centre Technology

Language Requirements

English / Anglais

English is required / L'anglais est requis

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-07-05

Job Grade

ANS-TEC-2

Pay Range

$100,062 - $138,116

Job Summary

Designs, develops, and introduces new technology and new hardware / software systems to improve operational efficiency. Provides on-going hardware / software systems support services to various stakeholders.

Job Description

What NAV CANADA offers you:

  • Challenging, team-oriented work environment

  • Competitive compensation and benefits

  • Defined benefit pension plan

  • Opportunities for growth and development

  • Flexible work arrangements

  • Diverse and inclusive workforce

Key Accountabilities:

  • Authors, updates and tests standards and procedures documentation.   

  • Repairs, modifies, and tests hardware and software to be used by NAV CANADA. 

  • Develops and provides life-cycle support on various hardware / software systems.                      

  • Provides support on in-service equipment in the NCR.

  • Provides support on the installation of new equipment to Technical Services.

Job Requirements

Education:

  • Successful completion of secondary school diploma.

  • Completion of a full time post-secondary diploma in electronics technology at a recognized institution or an equivalent combination of education and experience.

Experience:

  • 2-3 years of experience in installation, configuration administration and supporting of Linux Operating Systems as well as server and workstations applications.

  • Experience in the development, and modification of installation and user documentation for new or existing systems including testing and verification.

  • Experience in the life cycle support of deployed safety critical systems including the application of maintenance policies and practices.

  • Experience in the coordination of small sized projects and external stakeholder interactions.

Knowledge (40%):

  • Knowledge of electronic theory, computer systems, and network management.

  • Knowledge of techniques and practices to maintain and certify electronic equipment and systems.

  • Knowledge of the development and / or modification of standards and procedures.

  • Knowledge of systems / equipment to provide input in the development of new systems; and to provide instruction on standards and procedures.

  • Good knowledge of preparing verification procedures and transition plans.

  • Good knowledge of computer clustering, Networking, Kubernetes and VM.

Abilities (30%):

  • Analytical skills to analyze and interpret data, information on manufactures' equipment, various standards and regulations.

  • Ability to understand and interpret the operations of complex computer systems.

  • Ability to use a variety of power hand tools.

Personal Suitability (30%):

  • Strong communication skills are required.

  • Collaborative interpersonal skills to develop good relationships.

  • Good judgement and initiative.

  • Adapts well to change.

Working conditions:

  • Occasional travel required.

Flexible work arrangements:

  • This position is a hybrid position with a minimum – 3 days per week on site.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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