Team Leader

Posted 15 Hours Ago
Remote
Entry level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Team Leader will analyze medical and insurance reports to assess applications, support underwriting teams, maintain advisor relationships, and ensure compliance with regulatory standards. The role involves improving processes, managing application metrics, and delivering exceptional customer service both internally and externally.
Summary Generated by Built In

Description and Requirements
• Analyze personal & medical reports along with insurance related financial data in order to assess insurance applications.
• Preassessment of all product lines and benefits within established underwriting authority, service standards and productivity targets
• Support underwriting team to MetLife's stated underwriting standards and principles to ensure profitable and reasonable risks are accepted.
• Consults with Australia underwriters as required.
• Maintain strong relationships with advisers/brokers, reinsurers, intermediaries, and service providers if required.
• Work within Legal, Compliance and other regulatory frameworks
• Promote MetLife's values to external clients and customers.
• Perform other appropriate tasks as designated by Underwriting Management
• Proactively manage all applications by engaging regularly with underwriters, advisers & adviser support staff
• Deliver and demonstrate exceptional customer service skills when engaging with internal / external stakeholders
• Prompt & efficient communication with Internal/External customers/advisors with appropriate documentation
• Seek out innovative and creative ways to improve MetLife's process and procedures.
• Support in execution of process improvements
• Support with reporting responsibilities
• Researching and resolving complex issues
• Responsible for maintaining metrics
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid

The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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