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Job Description:Responsible for enabling business outcomes for customers in complex and/or strategic accounts by establishing a trusted advisor relationship, balancing both the technology and business objectives of the IMS solutions and products within the Broadcom portfolio. Key goals include maximizing product adoption, improving customer success and maintaining renewal rates to ensure future growth opportunities.
Activities
Work closely with Broadcom sales teams to help identify and remove technical barriers needed to achieve API and/or Identity Security sales outcomes
Demonstrate, differentiate and position product features, functions and best practices via customer interactions, demos, proof of concept (POC) and product health checks to influence customer renewal decisions
Drive customer success by partnering with a number of internal and external organizations including technical support teams, product management teams, engineering teams, sales teams, partners and more
Train Broadcom or partner technical teams on specific value propositions, competitive differentiation and best practices to help them position API Security and Identity and Access Management Solutions
Learn and become a subject matter expert in one of more of these Broadcom Solutions:
API - Layer7 API Gateway, Portal, OAuth Toolkit
IAM - Symantec VIP, SiteMinder, PAM
Required Skills and Qualifications
Previous Solution Architect, Engineering, Systems Engineering or Professional Services consulting experience with enterprise solutions preferred
Experience with one of or multiple above mentioned products or analog products from other vendors in same categories
Experience working with Kubernetes and/or public cloud provider stacks such as Azure, AWS, GCP
Strong interpersonal skills and a collaborative approach to problem solving
Effective presentation and writing skills
Additional technical skills
Bachelor's + 12+ years of related experience required
Working with REST and other API types
Understanding of relevant standards such as Oauth and Open ID Connect, JWT, SAML
Experience working with monitoring and observability solutions
Kubernetes, Docker, Helm
Understanding of security standards PKI, SSL, crypto
Understanding of cyber security best practices, OWASP top-10
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.
