As a Technical Consultant, you'll engage with enterprise clients, design AI-enhanced cloud architectures, implement solutions, and mentor teams, ensuring successful outcomes and innovation.
iTmethods builds sovereign AI infrastructure for regulated industries. For 20 years, we've earned the trust of 100+ enterprise customers in financial services, healthcare, pharma, semiconductor, defence, and technology. Our platform — The Fortress Family (Forge, Reign, BioCompute) — helps organizations govern AI where compliance isn't optional and evidence matters.
Role Overview
As a Technical Consultant, you'll act as both a solution architect and delivery engineer for enterprise customers adopting the Forge platform. This role combines technical consulting, solution design, and hands-on delivery to help customers achieve secure, automated, and AI-enhanced cloud environments.
You'll collaborate with customers to design tailored architectures, define integration blueprints, and guide adoption of AI-native DevOps workflows. You'll then bring those designs to life through cloud provisioning, automation, and integration work—bridging the gap between vision and delivery.
Key Responsibilities
Solution & Architecture Consulting
- Engage with enterprise customers to understand business drivers and technical goals; translate them into scalable DevOps and AI-native architectures.
- Lead discovery sessions and architectural design workshops to develop cloud solution roadmaps aligned with customer objectives.
- Design DevOps toolchain integrations, AI-assisted workflows, and automation.
Cloud Engineering & Implementation
- Provision secure, compliant landing zones in AWS/Azure, integrating identity, observability, and network baselines.
- Implement automation using Terraform, GitOps, and pipeline-based delivery models.
- Deploy and configure Coder CDEs, SonarQube, GitLab, Atlassian, and JFrog toolchain components.
AI-Native Workflow Enablement
- Integrate AI-assisted Dev tools (e.g., GitHub Copilot) and agentic AI frameworks (e.g., AWS Bedrock AgentCore, LangChain/LangGraph, CrewAI, n8n).
- Collaborate with clients to define and operationalize AI-augmented DevOps workflows that improve automation and efficiency.
Customer Success & Delivery Excellence
- Partner with Professional Services teams on Activation Packs and bespoke implementations for strategic clients.
- Oversee testing, deployment readiness, and transition to managed operations.
- Influence client outcomes through proactive recommendations and architecture optimization.
- Provide L3 escalation support to Platform Operation and Support team.
Innovation, Mentorship & Collaboration
- Mentor peers and junior engineers on best practices in AI-first DevOps and solution design.
- Collaborate cross-functionally with Product and Engineering to evolve the Forge platform based on client insights.
- Contribute to practice development by refining methodologies, playbooks, and reusable architectures.
Qualifications & Must-Haves
- 5+ years in cloud, DevOps, or solution engineering, with consulting and delivery experience.
- Strong enterprise experience across AWS/Azure and infrastructure-as-code (Terraform, GitOps).
- Hands-on implementation expertise with leading DevOps tools (GitHub, Atlassian, JFrog, SonarQube).
- Comfortable writing and maintaining automation scripts and tooling in languages such as Python, TypeScript, or Go to support DevOps and AI-native workflows.
- Capable of reading and reviewing application code to troubleshoot integration issues, improve observability, and recommend DevOps best practices.
- Familiar with modern development practices (Git-based workflows, code review, branching strategies, testing approaches) and able to coach teams on applying them in a DevOps and AI-native context
- Familiarity with AI-native and agentic automation frameworks (AWS Bedrock AgentCore, LangChain/LangGraph, CrewAI).
- Proven ability to engage directly with clients, lead technical workshops, and translate business needs into technical outcomes.
- Confident communicator with strong documentation and presentation skills.
- Professional or Expert level Cloud certified
- Bachelor's in Computer Science, Engineering, or equivalent experience.
Preferred Qualifications
- Experience in regulated industries (FSI, Healthcare, Software & Technology).
- Success in designing or operating single-tenant or air-gapped customer environments.
- Advanced proficiency in AI-assisted Dev tools and workflow automation practices.
Our Commitment to You
- Compensation: $120K to $170K per annum, plus eligibility for performance-based variable compensation
- Learning budget, flexible hybrid work, and opportunities for career advancement.
- Performance incentives tied to customer satisfaction, architecture adoption, and automation KPIs.
- iTmethods is an equal opportunity employer. Diversity and innovation go hand-in-hand here.
- Vacancy Status: This posting is for a currently open vacancy
- AI Disclosure: iTmethods uses artificial intelligence (AI) tools to assist in the screening and assessment of applications
Top Skills
Atlassian
AWS
Aws Bedrock
Azure
Coder
Crewai
Gitlab
Gitops
Go
Jfrog
Langchain
Langgraph
N8N
Python
Sonarqube
Terraform
Typescript
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