Technical Lead

Company Description

Nexxt Intelligence is an innovative technology company disrupting the market research industry with conversational AI. We’re at the cutting-edge of natural language processing and generative AI, empowering market researchers to find rich business insights through our AI-powered platform and API. Our mission is to keep humans at the center of AI-powered workflows, and we are dedicated to expanding our product offerings to revolutionize the way businesses make data-driven decisions by understanding humans in all their diversity.

Job Description

We are seeking a talented and experienced Technical Lead to join our team and help shape the future of market research. You will play a central role in driving our engineering team's success and growth. You will be responsible for leading a team of engineers, planning development projects, providing mentorship, and ensuring the highest quality of code and system operations. This is an exciting opportunity for a senior full stack engineer to make a significant impact on an AI startup gaining traction with products already on the market, while being generously compensated for their expertise and accountability.

Your primary responsibilities will include the following:

• Leading innovation, excellence, and scalability of the company’s technology systems;
• Supporting the product owner to build a product roadmap and ensure the delivery of features to schedule, including assessing technical feasibility, assisting in product ideation, contributing to feature specification, and managing development sprints;
• Effectively managing the engineering team including allocation and overseeing of tasks, setting of objectives and KPIs, mentoring and creating opportunities for professional development, and conducting performance reviews;
• Spearheading DevOps, infrastructure, quality assurance, observability, and related initiatives to strengthen our technical systems and operations;
• Promoting, developing, and educating engineering team on best practices, code quality standards, and new/emerging technologies;
• Enforcing data privacy and information security policies, reporting to the Data Privacy Officer to ensure compliance with security and privacy standards;
• Growing our engineering team through forecasting future resource needs, scouting and hiring of software engineering talent, presenting in job fairs and creating job postings, conducting interviews, and evaluating candidates.

Qualifications

We are looking for candidates with strong technical skills and even stronger communication, organization, and management skills. While experience in AI/NLP/LLMs will be an asset, we highly encourage applications of full stack engineers with a passion and curiosity to learn about and build AI-powered systems. The ideal candidate will be able to explain how their skills make them an effective leader, and why leading a small but innovative team of engineers is meaningful and motivating to them.

Your technical skills must include at least the following:

• Strong knowledge and/or certification in cloud computing;
• Deep understanding of network and application security, data protection and governance, and information security standards;
• Proficiency in software design and application architecture (especially event driven architecture and serverless);
• Proven experience building scalable web applications with best practices;
• Ability to think far in advance for the development of complex platforms: spotting problems, bottlenecks and being able to thrive in a quick iterative delivery.

Additional Information

Our technical stack is always evolving, but is centered around standard modern technologies including:

• Tailwind CSS
• React.js
• Node.js
• Python
• SQL and NoSQL Databases
• AWS Well-Architected (especially Serverless and Event-Driven Architectures)
• Large Language Models

Our values and how we work:

• Collaboration: we win and lose together. This means aligning our efforts toward mutual success, looking out for each other and offering to help, treating each other with respect, and celebrating our successes together.
• Accountability: we take ownership of our deliverables and ask for help when we need it. This means communicating proactively, balancing flexible work hours/location with responsibility for our tasks, and moving mountains to stick to important deadlines.
• Commitment: we demonstrate a passion to succeed and grow, individually and collectively. This means showing dedication and pride in our team’s mission, continuously learning and sharing knowledge, and setting all team members up for success into the future.
• Quality: we strive for excellence in all that we do. This means delivering incredible service and support to our clients, leading our industry in innovation and thought leadership, and embodying best practices across our technical systems and business operations.
• Integrity: we challenge the status quo, including ourselves. This means participating and contributing ideas, welcoming a diversity of opinions, and providing meaningful (yet empathetic) feedback.
• Human at the center: we work towards more human respect, understanding, and equity. This means treating our clients, team-mates, and end-users with respect, building a more empathetic world by amplifying all voices, and ensuring that our technology and AI are accountable to humans.

Our perks:

• Competitive Compensation — we offer a competitive salary, standard benefits, and offer stock options to employees who make indelible contributions to the company.
• Work Flexibility — we offer a Work From Anywhere policy and flexible work hours, which is balanced out by individual accountability to our clients and fellow team-mates.
• Opportunities for Growth — we provide opportunities for attending conferences, collaborating with academic institutions (such as publications through our partnership with the Waterloo Artificial Intelligence Institute), learning new skills from our collective expertise in technology / AI / market research, and we reward excellence with opportunities to lead projects and teams.

Nexxt Intelligence is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. Multiculturalism and diversity of thought are in our DNA: we believe that equity and inclusion begins with the human understanding that comes from putting people at the center, and that hiring doesn’t occur in a vacuum. As a consumer understanding company located in a multicultural hub with decades of experience in cultural research, and a partnership with the Intercultural Skills Lab at Rotman, we are fortunate to be exposed to a diversity of ideas, people, and consumers’ experiences every day. This synergy is present in all that we do. Just look at the diversity of our team to see our commitment to this practice in action: https://nexxt.in/about

Application

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Please note that only applicants considered for an interview will be contacted.