QuickNode Logo

QuickNode

Technical Operations Engineer, Web3 Core Platforms

Posted 15 Days Ago
Be an Early Applicant
5 Locations
Mid level
5 Locations
Mid level
The Technical Operations Engineer role involves managing blockchain infrastructure, debugging, automating processes, launching upgrades, and maintaining high-performance systems. Responsibilities include running Kubernetes at scale and ensuring reliable operations through effective tooling and observability practices.
The summary above was generated by AI

QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem.

Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily.

We are a global remote company with an HQ in Miami, Florida.

Location

Remote (with regional coverage for 24hr operations). Limited travel may be required for conferences or offsites, generally less than 10 days per year.

The Role

Make mainnet boring. We launch chains, keep them fast, and fix the stuff that shouldn’t break. You’ll run K8s at scale, ship IaC, lead incidents, and write the tooling that keeps production sane. If you can occasionally patch a client or upstream a small fix, even better.

What We Actually Need
  • Linux + Kubernetes: ****you debug real production—networking, storage, rollouts, perf.

  • IaC (Terraform/Helm/Ansible): you ship repeatable infra, not snowflakes.

  • Go or Python (plus Bash): ****you automate noise away and build small, sharp tools.

  • Blockchain operations: JSON‑RPC internals; running/tuning RPC/validator nodes; log analysis.

  • Observability: SLOs/error budgets, Prometheus/Grafana instrumentation that people use.

  • Networking: strong fundamentals (DNS/TLS/LB); you can reason about anycast/BGP when needed.

What You’ll Do
  • Launch & upgrade chains: standups, hard‑forks, snapshots, pruning, clean rollbacks.

  • Automate everything: modules, golden images, CI/CD, zero‑touch deploys across regions.

  • Run K8s at scale: safe rollouts, HPA/VS/ingress tuning, capacity & cost plans that hold up.

  • Own incidents: lead SEV0–2, publish RCAs, and ship the change that prevents a replay.

  • Build signal, not noise: SLOs/error budgets, useful dashboards, alerts that only page when users hurt.

  • Code where it counts: write/extend tools (snapshots, replay/load, state sync checks); occasionally patch client bugs that bite production and upstream when it’s worth it.

Why This Role Stands Out
  • Impact: your work lights up production; chain launches, reliability wins, performance gains.

  • Pace > Ceremony: tight reviews, practical standards, minimal meetings, async‑first.

  • Growth: own big surfaces; learn protocol internals while leveling up distributed systems chops.

  • Remote‑first: follow‑the‑sun coverage; humane on‑call.

  • Compensation & benefits: region‑aligned, bonus-eligible and shared early; no bait‑and‑switch.

The Bar: Signals We Care About
  • Clear production ownership: blast radius understood, rollback plan ready.

  • SLO thinking with before/after on alert noise, latency, or MTTR.

  • Real RPC/validator ops experience (beyond a laptop demo).

  • Tooling/code that made ops better (Go/Python, IaC modules, or a small upstream fix).

  • You explain complex failures simply, and leave systems simpler.

  • Production experience with one or more of EVM (Geth/Erigon/Nethermind/Besu), Cosmos SDK/CometBFT, Solana (Agave/QUIC), or Substrate.

  • Multi‑cloud experience plus capacity & cost modeling that survived contact with reality.

Process

Steps may vary slightly by region/seniority; we keep it lean.

  1. 30‑min intro + context with Talent Acquisition

  2. 60‑min technical deep dive with the Hiring Manager (incidents you led, K8s/IaC trade‑offs, tooling you built)

  3. 60‑min hands‑on with Team Members (pair on a small plan/code review or targeted tool fix)

  4. 30-min meet a Founder

New Hire Onboarding: Week 1-12
  • Week 1–2: ship a small IaC change + a dashboard someone actually uses.

  • Week 3–6: own 2–3 chains/subsystems, kill a flaky alert, close a recurring papercut.

  • Week 7–12: lead one upgrade/cutover with clean rollback; publish an RCA and the code/infrastructure change that prevents recurrence.

The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working.

During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter. 

We at QuickNode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Top Skills

Ansible
Bash
Go
Grafana
Helm
Json-Rpc
Kubernetes
Linux
Prometheus
Python
Terraform

Similar Jobs

3 Hours Ago
Hybrid
Antofagasta, CHL
Internship
Internship
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Intern will develop and improve service KPIs and SLAs by extracting data, identifying patterns and trends, and interpreting results.
Top Skills: Data Analysis
3 Hours Ago
Hybrid
Santiago, Región Metropolitana de Santiago, CHL
Internship
Internship
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The intern will support process automation, manage equipment activation, perform software maintenance, provide repair status, and schedule equipment programming.
Top Skills: Cmr SolomonSoftware For Radio Equipment
3 Hours Ago
Hybrid
Santiago, Región Metropolitana de Santiago, CHL
Senior level
Senior level
Financial Services
The role involves accounting and control for legal entities, analytics, liquidity control, and financial reporting while collaborating with various stakeholders.
Top Skills: ExcelPowerPoint

What you need to know about the Ottawa Tech Scene

The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account