Technical Sales Support Specialist

Renishaw is an innovative engineering company with a proud history of delivering measurement, calibration and precision manufacturing solutions to some of the most complex engineering processes in the world. Since our inception over half a century ago we have grown a global presence with over 70 offices in 39 countries across Europe, Asia Pacific and the Americas and employ a workforce of over 5000 people. 

The Technical Sales Support Specialist is responsible for providing information to the Sales team on prospective sales opportunities, managing all inbound lead activity, qualifying interest, developing and closing sales opportunities. They will also prepare sales quotes and proposals to a professional standard, identify and develop new business opportunities, manage the lead and opportunity pipeline and understand the technical requirements of the customer. Bilingual in English and French is required.

Principal Duties & Responsibilities

• Prospect, educate, and qualify leads and target accounts to create sales qualified leads and opportunities. Identify key decision makers, validate and fulfill request for information.
• Research accounts, and prospect to establish contact, generate interest, develop accounts, and stimulate sales opportunities.
• Aid in developing a strong lead-nurturing program for prospects.
• Develop schedule of milestones for sales prospects.
• Perform database segmentation and analysis.
• Work closely with Marketing, Regional Sales Managers, Project Managers, Business Managers, Engineers, and Customer Service to determine strategic approaches for sales, ensuring the delivery commitment is met.
• Ensure leads going to sales teams are high priority.
• Update lead and prospect activity in CRM to ensure efficient lead management.
• Produce a pre-determined number of quality appointments per month.
• Achieve a high-quality rating on appointments as indicated by the sales team.
• Administrative tasks include regular business correspondence, sales reports, sales scripts, and assisting in the development of sales tools.
• Implementation of Sales & Marketing Plans for Renishaw products, services, programs and accounts.
• Attend periodic industry events to develop expertise and to build network.
• Remain knowledgeable and up to date on company products. 
• Other Duties as Assigned or Requested

Qualifications

Education and Experience:  Minimum

• Experience in an industrial\technical sales role.
• Experience with Customer Relationship Management (CRM) systems.
• Demonstrated success collaborating with cross-functional teams.
• Bilingual-English and French

Education and Experience:  Preferred

• Experience in an inside sales role.
• Experience with Customer Relationship Management (CRM) systems.
• ERP experience to identify stock, serial numbers, and sales orders.
• This position may require the use of, and access to, ITAR controlled data.  The applicant must demonstrate eligibility to use and access such ITAR controlled data.  The purpose of this requirement is to ensure compliance with U.S. export control laws.

Knowledge, Skills and Abilities, Competencies

• Proficient with Microsoft office tools including: Word, Excel, Outlook, PowerPoint, and Teams.
• Excellent verbal, written communication and interpersonal skills.
• Ability to multitask, prioritize and manage time effectively.  
• Ability to build rapport with prospective and existing customers.
• Interest in manufacturing technology and application.

Benefits

• Renishaw offers a competitive, comprehensive benefits package for employees including health, dental, and vision benefits, an RRSP plan with company match, life insurance, long-term disability options, vacation and sick time, paid company holidays and an employee assistance program.

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If you need any assistance seeking a job opportunity at Renishaw, or if you require reasonable accommodation with the application process, please call 847-286-9953 or contact us at [email protected].