UX Designer

Solace helps companies connect and integrate all of their assets through the power of event-driven architecture. Our technology makes it easy to unlock data silos and capture events occurring across large enterprises; stream information about those events everywhere it needs to be in real-time; and give the apps, AI agents and people who receive it the power to immediately react with decisive actions and smart decisions.

Many of the world’s biggest companies trust Solace to modernize their IT infrastructure by embracing trends like AI, cloud and IoT so they can create awesome experiences for their customers, partners and employees.

So, the next time you drive a car, order furniture online, fly in a plane, check your bank balance on your phone, your positive experience could be a direct result of our technology—and your hard work! 

Overview

Solace's design team is looking to grow! We are a small team of passionate designers dedicated to working together to enhance the user experience of our products while also growing our UX practices. For this role, there is a focus on the product platform and creating a comprehensive and smooth experience across our product ecosystem. Experience with Integration or the iPaaS domain or similar would be highly valuable. We are looking for a Mid to Senior level designer that can bring their experience to a new set of challenges. You will be responsible for leading a product area, working closely with the Development and Product teams to define and develop new features.

In this role, you will:

• Collaborate with the product team during the discovery process to help define user needs and guide the direction.
• Plan and facilitate design thinking workshops to foster collaboration and idea exploration.
• Creating mock-up at low and high fidelity to build understanding and alignment while refining solutions
• Delivering specifications and reviewing implementation to ensure we create a seamless experience for our users.

The Right Person:

• Have experience working in integration or the iPaaS domain working to create a comprehensive and smooth experience across platforms.
• Be comfortable working with AI; both integrating it into the designs to provide a better user experience and integrating new tools into the UX design processes. We are actively exploring how these new technologies can improve our workflows.
• Have experience designing simple, quality, end to end solutions in a highly technical domain
• Be able to communicate design rational in a structured manner to foster collaboration and learning.
• Understand how to create solutions that exist inside of a broader eco-system to create a seamless experience for the user.

Ideally You:

• Professional experience as a UX designer
• Experience working in a fast-paced environment providing designs for multiple development teams
• The ability to plan and moderate activities in discovery to better understand the users’ journey and subsequently their problems and needs
• Experience with validation at various phases of the design process (interviews, click through validation, usability sessions, etc)
• Experience developing style guides and design systems and levering them during the design of new features.
• Proficiency with tools such as Figma, Confluence, and Jira
• Understanding of front end-development tools (HTML/CSS/JavaScript)

Not sure you meet all the requirements? We still want to hear from you — we know experience comes in all forms, so don't let that hold you back from applying!

Why You’ll Want to Join Us at Solace

• We have an awesome team! You’ll get to work with some of the smartest individuals in the business.
• We believe in work-life balance, and that it’s important to love what you do.
• We have adopted a hybrid work model to create an inclusive environment for everyone.
• We live by our values every day: craftsmanship, trust, courage, freedom, momentum, humility, and human experience.
• Our training programs are top-notch.
• We like to brag about our stellar customer lineup!
• We are social – we like to keep things simple and fun!
• We are one of the top-ranked employers on Glassdoor.
• We have a sense of humour and make cool videos on cool topics like MITT and this!

We understand that experience takes on various shapes and sizes. Not sure you meet all the requirements? We still want to hear from you! Your unique experience could be exactly what we are looking for.

At Solace, we believe that diversity and inclusion drive innovation and growth, both in business and in life. We strive to create an enriching and safe workplace where you can be who you are. If you want to do the best work of your career and feel supported every step of the way, we encourage you to join us!

Accommodations are available upon request for anyone taking part in the hiring process. Let us know how we can help! We thank all candidates for their interest, however, only those selected to continue in the selection process will be contacted.

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