Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.
Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation.
Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.
We are seeking a UX/UI Designer IV to create exceptional user experiences. The ideal candidate will demonstrate the ability to collaborate with internal and external stakeholders to uncover efficient workflows, craft clean and compelling design elements, and transform these into beautiful, intuitive, and functional user interfaces. The UX/UI Designer IV must maintain a strong customer focus, keeping users’ needs and preferences at the forefront of the design process.
Key Areas of Responsibility
Lead UX projects and drive overarching UX strategy
Uphold experience design (XD) processes and collaborate closely with product management and engineering to define and implement innovative solutions that align with the product's visual and experiential direction
Execute all stages of visual design, from initial concept through engineering design reviews
Conceptualize original ideas that bring simplicity and user-friendliness to complex design challenges
Create wireframes, storyboards, user flows, and process flows to effectively communicate design and interaction concepts
Present and defend design decisions and key milestone deliverables to peers and executive stakeholders
Participate in user research and evaluate user feedback to guide design improvements
Contribute to and promote design guidelines, best practices, and standards
Product Strategy, Vision, and Planning
Collaborate with Senior Designers to develop engaging and strategic design concepts that inform the product roadmap and can be shared with Product Managers
Partner with Product Owners to translate design strategies into product features and user stories that align with the broader product vision
Customer Experience Research, Insights, and Execution
Conduct competitive analysis of direct and indirect competitors and monitor industry trends to inform design strategy
Perform in-depth customer/user research to gather and interpret both quantitative and qualitative insights, ensuring design decisions meet end-user needs
Collect, analyze, and report on user feedback to identify key trends and inform opportunities for design optimization
Collaborate with enabling functions (e.g., marketing, sales, operations) to communicate new experience features and identify areas for improvement
Product Design and Development
Create user journey maps and personas to gain insight into user needs and inform product design
Design user interactions, including layout, element placement, and overall product flow for the areas of the product the team owns
Develop wireframes and interactive prototypes to visualize and test interfaces and interaction models
Conduct usability testing and gather customer feedback to iterate and improve designs at the feature level throughout the product release cycle
Work within an agile environment and champion the integration of design across the product development lifecycle, ensuring consistency and adherence to design standards
Basic Qualifications
BS/MS in Visual Design, Human-Computer Interaction, Interaction Design, or a related field
10+ years of proven UX/UI design experience across platforms (desktop, mobile, tablet)
Strong portfolio showcasing demonstrable UX/UI design skills
Excellent visual design skills with a keen sensitivity to user-system interaction
Proficient in creating wireframes, storyboards, user flows, and process flows
Ability to confidently present and advocate for design decisions to stakeholders
Proficiency in Adobe Creative Suite, Figma, Sketch, InVision, Axure, or similar design and prototyping tools
Understanding of motion design principles for interactive experiences
Strong grasp of Design Thinking methodology and its application
Creative problem-solving abilities and effective execution
Up-to-date with the latest UI trends, techniques, and technologies
General understanding of front-end development processes, including HTML and CSS
Fluent in English and ability to work effectively with distributed teams across multiple time zones
Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.
