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The Senior UX/UI Designer will lead user research, create design solutions and prototypes, advocate for user-centered principles, and maintain design systems while collaborating with product teams.
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Let’s be direct: most UX/UI job postings describe someone who takes requirements, draws
wireframes, adds color, and hands things off to developers. That’s not this role.
We believe UX is strategy. It’s the ability to sit across from a client who can’t articulate what they
need, synthesize their ambiguity into a vision they couldn’t see themselves, and then build a
path from proof-of-concept to pilot to phased rollout that actually ships. The “UI” part isn’t about
making things pretty — it’s about making complex systems feel effortlessly simple.
wireframes, adds color, and hands things off to developers. That’s not this role.
We believe UX is strategy. It’s the ability to sit across from a client who can’t articulate what they
need, synthesize their ambiguity into a vision they couldn’t see themselves, and then build a
path from proof-of-concept to pilot to phased rollout that actually ships. The “UI” part isn’t about
making things pretty — it’s about making complex systems feel effortlessly simple.
You’re a builder, a strategist, and a translator. You move fluidly between research synthesis,
rapid prototyping, design systems, and client conversations. You don’t wait for someone to tell
you what to make — you figure out what needs to exist and then you make it real.
rapid prototyping, design systems, and client conversations. You don’t wait for someone to tell
you what to make — you figure out what needs to exist and then you make it real.
What You’ll Actually Do
- Navigate Ambiguity and Shape Solutions
- Work directly with clients, product owners, and stakeholders to uncover the real problem
- beneath the stated one
- Cut through noise and competing priorities to define the “just right” solution — not the
- over-engineered ideal, not the quick fix, but the pragmatic path that ships and scales
- Frame product strategy as POC → Pilot → Phased Rollout, helping clients see the big
- vision while grounding them in what’s achievable now
- Build Rapidly with AI-Assisted Tooling
- Use AI-assisted prototyping tools (Claude Code, Cursor, v0, or your weapon of choice)
- to vibe code functional prototypes that go far beyond static mockups
- Generate interactive experiences that stakeholders can touch and react to — not just
- screens to squint at
- Leverage AI to accelerate research synthesis, turning interview transcripts and messy data into actionable personas, journeys, and opportunity map
- Design skills in Figma
- Knowledge of how to leverage and manage a design system
- Ability to facilitate research sessions with end users and act on feedback
- Willingness to learn new AI tooling to help speed up the design and development collaboration process
What We’re Looking For
- Must-Haves
- AI-Assisted Prototyping Fluency: You’ve integrated AI tools into your design workflow— not as a novelty, but as a core capability. You can go from concept to functionalprototype in hours, not weeks. You’re comfortable prompting, iterating, and pushing the boundaries of what these tools can produce.
- Research Synthesis Muscle: You can plan and conduct user interviews.
- You don’t just document findings — you own the full loop from facilitating the research to synthesizing it into a strategic narrative.
- Ambiguity Navigation: You thrive when the brief is vague, the stakeholders disagree, and the path forward isn’t obvious.
- Strategic Framing: You think in terms of phased approaches, not final deliverables.
- You can articulate the big vision and then break it into the proof-of-concept that proves value, the pilot that builds confidence, and the rollout that scales.
- You present research and strategy to stakeholders without drowning them in process
How We Work
Our design-to-development process has four phases that UX drives from the start:
Our design-to-development process has four phases that UX drives from the start:
- Foundation & Research: UX leads with user research, information architecture, and vibe-coded wireframes to create the structural skeleton.
- Design Integration: Wireframes merge with the UI design system. Interactive prototypes get tested with users. Components get connected to code via Figma Code Connect.
- Development & Optimization: Designers push polished code to the repo. Frontend Engineers optimize for production, responsive behavior, and edge cases. Design and dev validate together.
- Launch: Joint staging reviews, final QA, and production deployment. The design system stays connected through Figma snapshots.
About Robots and Pencils
We’re a design and technology agency that partners with enterprise clients to build products
that matter. Our UX practice isn’t a service line — it’s the strategic engine that drives how we
approach every engagement. We work across industries (security, SaaS, manufacturing,
financial services) and believe that the best design happens when you deeply understand the
humans and systems you’re designing for. We’re looking for people who build, not just people who design.
We’re a design and technology agency that partners with enterprise clients to build products
that matter. Our UX practice isn’t a service line — it’s the strategic engine that drives how we
approach every engagement. We work across industries (security, SaaS, manufacturing,
financial services) and believe that the best design happens when you deeply understand the
humans and systems you’re designing for. We’re looking for people who build, not just people who design.
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
