VIP Account Manager

Posted Yesterday
Be an Early Applicant
Remote
Entry level
Fintech • Financial Services
Empower your financial freedom to spend, save, and send money anywhere, anytime—in the currency you choose.
The Role
The VIP Account Manager will manage relationships with VIP users, ensuring personalized experiences and day-to-day management. Responsibilities include developing a client portfolio, retaining and expanding the VIP user base, and identifying improvement opportunities.
Summary Generated by Built In

At AstroPay, we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a strong sense of community among our team.

Our multinational and multicultural team is made up of talented and motivated individuals who are passionate about delivering the best possible experience to our customers and users. We value teamwork, collaboration, and a can-do attitude, and we’re always looking for new talent to join our growing company.

If you’re looking for an exciting opportunity to work with a dynamic and innovative company, AstroPay is the perfect place for you. With our entrepreneurial spirit and drive to succeed, we offer an environment where you can grow both personally and professionally. Join us today and be part of our mission to revolutionize the online payment industry.

What You'll Do:

  • Manage the relationship with our VIP users providing them the best-personalized experience with the company and providing a day to day management.
  • Develop your own client portfolio.
  • 100% result and client-oriented position.
  • Retain, recover, and expand our existing VIP user base.
  • Detect improvement opportunities.

What You'll Need:

  • Previous experience in account management or customer support roles.
  • Strong communication and interpersonal skills to engage effectively with clients and internal teams.
  • Advanced level of English.

Benefits:

  • Flexible hours: We are results-oriented.
  • Professional growth: Take off your professional career. Explore your passions.
  • AstroTeam: Get in touch with your team and have fun.
  • AstroHouse: Meet and connect with AstroPayers all over the world.
  • Training: Keep building your knowledge on the platform of your choice.

Important Notice: By submitting your application for this position, you acknowledge and consent to the completion of a comprehensive background check as a mandatory part of the final hiring process. This procedure is essential to uphold the standards and integrity of our organization. We appreciate your cooperation and understanding.

The Company
HQ: London,Temple
345 Employees
On-site Workplace
Year Founded: 2009

What We Do

AstroPay is the ultimate digital wallet, enabling seamless management of funds across borders. Ideal for freelancers, digital nomads, and businesses, it offers multi-currency accounts, competitive savings, and secure transactions—anytime, anywhere. Redefine financial freedom with AstroPay.

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