Description and Requirements
Title: National Accounts Customer Unit Vice President-Sales-Midwest Customer UnitLocation: Chicago, ILSetting: HybridReports to title: Senior Vice President National Accounts SalesTravel: 60-70% in region
The Team You Will Join
The National Accounts segment provides global benefits sales and solutions to U.S.- based employers with 5,000+ employees and generates approximately $1.4B in annual sales and more than $12B in revenue. National Accounts serves more than 1,400 U.S. customers, covering approximately 50 million employees and their dependents. We provide employee benefits to 92 of the Fortune 100® companies and 75% of the Fortune 500® companies.
The Opportunity
The Customer Unit Vice President (CUVP) position exists to provide senior leadership to the sales organization in the 5000+ marketplace. As a leader, this role is also responsible for achieving sales, revenue, persistency and earnings goals for their assigned Customer Unit. As a sales leader in this position, you will be accountable for setting and executing key strategies to succeed in the marketplace, developing and maintaining key broker and customer relationships and coaching your sales team to the highest levels of performance. Protecting and growing the National Accounts franchise is a key priority for Group Benefits.
As one of 7 CUVP's across the US, the incumbent will lead a defined sales region in the National Account segment. They are responsible for managing 8-10 direct reports with a significant P&L responsibility. This leader will have significant visibility and drive outcomes in collaboration with internal partners, sales associates, and the external market community. Development and maintenance of external market relationships is key to this role and is looked to help drive MetLife's strategies, tell our story in market and create connectivity that can be called upon when needed.
Reporting directly to the SVP, National Accounts Sales, this position will directly impact accelerating profitable growth and optimizing shareholder value for MetLife.
Key Relationships:
- Reports to: Senior Vice President National Accounts Sales
- Direct reports/team : 7 Account Executives, 1 Executive Assistant, 1 Sales Support Director
- Key Stakeholders : Service, Underwriting, Strategy, Product, Finance, External Marketplace
How You'll Help Us Build a Confident Future (Key Responsibilities)
- Provide overall leadership for the assigned Customer Unit by creating strategies that position the business to more effectively deliver on accelerating value and the business growth objectives.
- Lead and support the strategy and vision for profitable growth of National Accounts business. Focus on developing new business, second sale and retaining existing 5,000+ clients.
- Collaborate with key partners; namely underwriting, service, and market strategy and finance leaders to achieve the proper balance between sales growth and earnings growth within marketplace earnings targets.
- Proactively engage across organizational boundaries with product, marketing, finance and operations leadership to incorporate a holistic view in local business plans. Operate with a global mindset that positively impacts the customer unit's business results.
- Drives strategy with senior leadership. Significant responsibility managing and influencing key decision makers externally as well as strong relationship management capabilities with internal and external stakeholders. In addition, this leader is responsible for coaching Account Executives in-market to achieve the highest level of sales success.
- Identify industry trends, understand the competitive landscape and drive product development ideation to address customer needs and provide solutions.
- Represent MetLife as a thought leader at industry events, broker events and high-level client meetings.
- Drive executive strategic relationship management with brokerage and third-party firms and customers.
- Maintain strong marketplace presence and relationships with key decision makers and support a customer centric environment.
- Create a Holistic Account Planning driven culture and ensure a full adoption of systems and technology
What You Need to Succeed (Required Qualifications)
- Minimum of 10-15 years of experience in sales as a proven leader in the industry.
- Individual must be an industry expert, thought leader and have significant external and internal presence as a sales leader in the insurance industry.
- Ability to influence senior level benefit decision makers for large, complex customers.
- Senior sales leadership with proven record of strong revenue and earnings results.
- Large market group insurance customer experience, domestic and global.
- Strong record of success in leading business growth with significant P&L responsibility within Financial Services.
- Accomplished change management leader, able to operate effectively in a highly matrix environment.
- FINRA registration requirement Series 6, 63, 26 and appropriate state insurance licenses based on location.
- Undergraduate degree required.
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Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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What We Do
Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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